Employee Relations: A Supervisor's Survival Guide (Spring 2013)

Supervisors and human resource specialists can help improve employee relations with this refresher course. Develop effective employee policies and procedures, modify your existing employee handbook, and address employee performance and development issues constructively. Learn progressive discipline writing techniques and how to create effective warning letters to document poor performance, conduct and document workplace investigations, handle complaints from federal and state agencies, compose position statements, negotiate settlements and release agreements, and conduct exit interviews. The course integrates practical information from guest speakers with video sessions, lectures, and case studies.