31 Customer complaint handling Training Courses
See also: Public speaking & presentation, Communication Skills, Customer Service / Care, Building / Construction, Palliative Care, and Listening Skills.
See also: Public speaking & presentation, Communication Skills, and Customer Service / Care.
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How to Handle Conflict and Escalations Before They Turn Legal
By the end of this course, you'll be ready to start asking the right questions and listening actively to resolve customer complaints. Note: …
E-learning$195
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Clinical Problem Solving
Participants will learn how to move efficiently from patient signs and symptoms to a rational and prioritized set of diagnostic possibiliti…
E-learningFree
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Boost Your Revenue with Customer Retention
Explore strategies for effective communication through email and content, master techniques for responding to customer feedback and complain…
E-learning$195
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Employee Relations: A Supervisor's Survival Guide (Spring 2013)
Learn progressive discipline writing techniques and how to create effective warning letters to document poor performance, conduct and docume…
E-learning$645
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AWS for Developers: Simple Email Service (SES)
Explore ways that SES empowers you to lower bounce rates and complaints and stay off probation. Plus, find out how to remove costs in SES an…
E-learning$195
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Online Knowledge Product mySAP ERP 2004 - Financials
Goals Describe the new functions in mySAP ERP 2004 Financials Plan your related Financials implementation project Implement Financials on m…
E-learning
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Conducting Internal Investigations
When employees feel, however, that you are not taking their complaints seriously enough or that you are ignoring them, they will find extern…
$895 Max: 1002 daysAdvanced
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NCFE Retail Knowledge Level 2 Certificate
Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how retai…
Distance learning$332.50
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Secretary PA Diploma
Course ObjectiveParticpants gain comprehensive skill set and practical capability to efficiently carry out the work of a PA / Secretary. Co…
$1,299 Max: 125 days
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Total Quality Fundamentals
I will help you manage the process of change, reduce customer complaints, and increase customer service. You will learn of a number of quali…
E-learning$81.82
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The Conference on Customer Service
The secrets to keeping your cool when customers get hot Meeting the unique challenges of customer service management Hidden gold: How to tur…
5 daysAdvanced
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Human Resource Skills
Seminar Objectives: Participants in the Human Resources Consulting Skills training seminar will learn to: Understand various personality sty…
2 days
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Equal Employment Opportunity
After completing this course, you should be able to: Explain the major employment and anti-discrimination laws Understand the basic steps to…
E-learning$79Advanced
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Making KLM Menopause-Proof – getting to grips with the menopause Individual treatment for menopausal symptoms at FIT@WORK4WOMEN
All women face some menopausal symptoms, sooner or later. This period of transition, which usually occurs between the ages of 45 and 55, is…
Free
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Getting to grips with menopause
Sooner or later all women are, to some degree, faced with the symptoms of menopause. This period of transition, which usually takes place s…
Free
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