32 Customer complaint handling Training Courses
See also: Public speaking & presentation, Communication Skills, Customer Service / Care, Building / Construction, Palliative Care, and Listening Skills.
See also: Public speaking & presentation, Communication Skills, and Customer Service / Care.
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Employee Relations: A Supervisor's Survival Guide (Spring 2013)
Learn progressive discipline writing techniques and how to create effective warning letters to document poor performance, conduct and docume…
E-learning$645
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Turning Customer Complaints into Wins
Does your business struggle with managing customer complaints effectively? In this course, Sana Farooq shares how to turn customer complaint…
E-learning$245
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Serving Customers Using Social Media (2016)
Then he helps you figure out what social media platforms and review sites your customers frequent, so you can listen intently, engage your f…
E-learning$245
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Mastering Social Media Customer Care: Strategies from Million- and Billion-Dollar Brands
Explore the foundational principles of effective social media customer care in this course from B Squared Media. Learn to build strategies …
E-learning$245
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How to Handle Conflict and Escalations Before They Turn Legal
By the end of this course, you’ll be ready to start asking the right questions and listening actively to resolve customer complaints. Note…
E-learning$245
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Excellence in Food Service: Best Practices for Restaurant Workers
Discover how to greet guests warmly and handle complaints professionally. Follow best practices for food handling, sanitation, and teamwork …
E-learning$245
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Boost Your Revenue with Customer Retention
Explore strategies for effective communication through email and content, master techniques for responding to customer feedback and complain…
E-learning$245
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Quick Fixes to Attain Excellent Customer Service
Whether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve…
E-learning$245
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Windows 8.1 Essential Training
Windows 8 was a new direction for Microsoft, offering mobile integration, cloud storage, and security enhancements. But some people were un…
E-learning$245
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Handling Customer Complaints with Empathy
Handling customer complaints is a critical skill for maintaining satisfaction and trust. In this course, customer service expert Sara Odiris…
E-learning$245
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AWS for Developers: Simple Email Service (SES)
Explore ways that SES empowers you to lower bounce rates and complaints and stay off probation. Plus, find out how to remove costs in SES an…
E-learning$245
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AWS for Developers: Simple Email Service (SES) (2019)
In chapter three, JV explains how to monitor your sender reputation and reduce the number of bounces and complaints you receive, so your acc…
E-learning$245
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Conducting Internal Investigations
When employees feel, however, that you are not taking their complaints seriously enough or that you are ignoring them, they will find extern…
$895 Max: 1002 daysAdvanced
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NCFE Retail Knowledge Level 2 Certificate
Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how retai…
Distance learning$332.50
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Secretary PA Diploma
Course ObjectiveParticpants gain comprehensive skill set and practical capability to efficiently carry out the work of a PA / Secretary. Co…
$1,299 Max: 125 days
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