Emotional Intelligence for Project Managers

A MindEdge courseAccess Time: 30 days

Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts.

This one-module course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.

After completing this module, you should be able to:

• Discuss the role of emotional intelligence for managers and project managers
• Explain why improving emotional intelligence can improve managerial performance
• Recognize the importance of emotional intelligence in successful project management
• Discuss the nine key EI factors
• Apply EI factors to project scenarios

Note: Learners who successfully complete this course will be awarded 3 PDUs/contact hours. Successful completion means completing all assignments in the course, and scoring a minimum of 70% on the course self-assessment.

Target Audience: This course is designed for adult learners with some understanding of general project management practices.

Level/Prerequisites: Introductory/No Prerequisites

Estimated Time to Complete: 3 hours

Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.

Required Material: This course does not require any additional purchases of supplementary materials.

Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.