Leading with Emotional Intelligence

Developed with Dr. Daniel Goleman, based on his research and bestselling book Leadership: The Power of Emotional Intelligence®—Selected WritingsDevelop the skills to ensure you are a highly effective, emotionally intelligent leader.

Emotional intelligence (EI) has become well known throughout the business world as a crucial component of leadership effectiveness. Intellect and business expertise can only carry you so far if emotional intelligence is lacking. Dr. Goleman’s EI model focuses specifically on the behavioral level, on performance at work and on organizational leadership.

Dr. Goleman shared his decades of practical research to develop this seminar with AMA that explores the EI competencies. Attendees will be shown how to use them to go from being a good to a great emotionally intelligent leader.You’ll get tools and techniques to help you deepen your ability to lead and become more effective in helping your organization deliver the results it needs.

Also Available as:

• Live Online
• Onsite

How You Will Benefit

• Recognize the benefits of EI to personal development and leadership
• Understand EI competencies and how to develop them
• Identify personal strengths/limitations using the Emotional and Social Competency Inventory
• Leverage appropriate EI competencies in utilizing leadership styles to achieve results
• Create a culture that delivers results through effective work relationships
• Build a developmental action plan that strengthens emotional intelligence skills

What You Will Cover

The Meaning and Value of Emotional Intelligence

• Defining Emotional Intelligence (EI) and its impact on effective leadership
• Understanding the brain and the emotional response system
• Making the business case for EI
• Relating the behaviors, impact and challenges of EI on workplace performance
• Identifying your critical work relationships and their importance to your role as a leader

Explaining the EI Competency Framework

• Applying the four domains in the EI model to leadership
• Explaining the relevant competencies associated with each domain
• Utilizing EI to increase effectiveness in critical work relationships

Gaining Personal Insight into Your EI Competencies Through a Self-Assessment

• Debriefing the ESCI profile
• Describing your EI strengths and challenges to illustrate your ESCI profile
• Selecting developmental areas for enhancing your EI skills
• Being aware of your personal reactions to the self-assessment

Tools and Techniques for Increasing Competence in the Four Domains of EI

• Self-Awareness, Self-Management, Social Awareness and Relationship Management
• Describing developmental activities that will increase skill and understanding
• Practicing developmental activities associated with each domain

Using a Variety of Leadership Styles to Increase Emotional Competence

• Identifying the six leadership styles and their impact on a leader's effectiveness
• Assessing your use of each of the leadership styles
• Aligning the EI competencies in each of the leadership styles
• Selecting one activity that will enhance leadership effectiveness

Utilizing EI Competencies and Techniques in Leadership Roles

• Illustrating people and process connections in your own company
• Recognizing the impact of EI on work and team relationships
• Considering perspectives of others regarding one's emotional competence
• Identifying behaviors associated with effective team/group emotional competence
• Aligning EI competencies and techniques with leadership and team requirements
• Using EI to develop self, improve critical work relationships, and contribute to positive business outcomes

Extended Seminar Outline

Print this page Extended Seminar Outline Seminar #2133 Learning Objectives

• Describe the Importance of Emotions and Emotional Intelligence to Effective Leadership
• Diagnose the Negative Consequences of Unmanaged Emotions and Low Emotional Intelligence in Leaders, Individual Contributors, Teams, and Organizations
• Increase Your Level of Emotional Intelligence in Five Areas

- Your Emotional Self-Awareness
- Your Self-Regulation
- Your Self-Motivation
- Your Social Awareness (Empathy)
- Your Social Skills in Managing the Emotional States of Individuals and Groups

• Apply the Principles of Emotional Intelligence to Key Leadership Activities

- Building Trusting Relationships
- Creating an Inspiring Vision
- Making and Announcing Tough Decision
- Delegating Difficult or Unpleasant Tasks and Responsibilities
- Influencing and Inspiring People Who Are Fearful, Reluctant or Resistant
- Confronting Difficult Behavior and Poor Performance Tactfully
- Creating a Culture That Encourages Openness and Authenticity
- Building Unified Teams Out of Fragmented, Dysfunctional Groups
- Promoting Consensus and Collaboration Out of Divisive Conflict

• Increase the Emotional Intelligence of Your Peers, Direct Reports, Upper Managers, Teams, and Entire Organization

Introduction to Emotional Intelligence (EI)

• Define Emotional Intelligence
• Describe the Five Components of EI
• Describe the Importance of Emotions and EI to Effective Leadership
• Diagnose the Negative Consequences of Unmanaged Emotions and Low Emotional Intelligence in Leaders, Individual Contributors, Teams, and Organizations

Leading Yourself in an Emotionally Intelligent Way

• Describe Techniques to Achieve Greater Self-Awareness, Self-Control, and Self-Motivation
• Demonstrate Greater Self-Awareness
• Practice Greater Self-Regulation
• Exhibit Greater Self-Motivation
• Diagnose the Negative Consequences of Unmanaged Emotions and Low Emotional Intelligence to Your Personal Effectiveness

Building Relationships in an Emotionally Intelligent Way

• Describe the Importance of Emotional Intelligence to Building Good Relationships
• Increase Your Level of Social Awareness (Empathy)
• Apply the Principles and Practices of Emotional Intelligence to Building Trusting Relationships
• Diagnose the Negative Consequences of Unmanaged Emotions and Low Emotional Intelligence to Your Relationships

Leading in an Emotionally Intelligent Way

• Describe the Importance of Emotional Intelligence to Good Relationships
• Increase Your Level of Social Awareness (Empathy) and Your Skills in Managing the Emotional State of Others
• Apply the Principles and Practices of Emotional Intelligence to Key Leadership Situations and Activities:

- Creating an Inspiring Vision
- Making and Announcing Tough Decisions
- Delegating Difficult or Unpleasant Tasks and Responsibilities
- Influencing and Inspiring People Who Are Fearful, Reluctant or Resistant
- Confronting Difficult Behavior and Poor Performance Tactfully

• Diagnose the Negative Consequences of Unmanaged Emotions and Low Emotional Intelligence to Your Relationships

Building an Emotionally Intelligent Team

• Describe the Importance of Emotional Intelligence to Team Effectiveness
• Increase Your Level of Social Awareness (Empathy) and Your Skills in Managing the Emotional States of Others
• Apply the Principles and Practices of Emotional Intelligence to Building an Emotionally Intelligent Team
• Diagnose the Negative Consequences of Unmanaged Emotions and Low Emotional Intelligence to Teams
• Apply the Principles and Practices of Emotional Intelligence to Key Leadership Situations and Activities:

- Building Trusting Relationships
- Creating a Culture That Encourages Openness and Authenticity
- Building Unified Teams out of Fragmented, Dysfunctional Groups
- Promoting Consensus and Collaboration out of Divisive Conflict

• Increase the Emotional Intelligence of Your Peers, Direct Reports, Upper Managers, Teams, and Entire Organization

Who Should Attend

Senior managers and leaders who want to enhance their overall performance and create a healthy, productive workplace and organizational culture.

Special Feature

EXTRA Participants will receive a complimentary copy of Leadership: The Power of Emotional Intelligence by Daniel Goleman.

NOTE

Before attending this session, you will receive a link to the online Emotional and Social Competency Inventory (self version) assessment. You must complete the assessment, print your results and bring to class in order to participate fully in this seminar.