Developing Emotional Intelligence

Getting along at work is not just about what you know but how you come across to others. Participants will learn how to maximize their skills to stay in charge of emotions, build positive relations, & grow resilience even in the face of change. Emotional intelligence is the number one predictor of professional success and personal excellence. Fortunately, our emotional intelligence is not static; it can be developed through training and reflection. This training workshop, Developing Emotional Intelligence gives participants a snapshot of their current strengths, using the Emotional Intelligence Appraisal™ tool. New resilience skills are discovered and explored through exercises and discussion.

Workshop Benefits

• Improved understanding of emotional intelligence
• Enhanced ability to “read” emotions in others
• Increased ability to reframe negative thoughts
• Better capacity for handling conflicts
• Greater resilience in challenging times
• Development of plans for further growth
• Enhanced sense of personal power
• Increased ability to maintain professional poise
• Improved impact in key relationships

Who Should Attend

• Managers & Supervisors
• Team Leaders and Individual Contributors
• Front Line Staff

Workshop Materials

Every participant receives a personal copy of the Emotional Intelligence Appraisal™ tool, access to electronic movie clips, and a printed Developing Emotional Intelligence workshop manual containing work-sheets, examples and exercises.

One Day Options

The Developing Emotional Intelligence workshop may be offered in a one day format with follow up coaching. Contact us for more information or to discuss your organization’s resilience training needs.