Administrative Dental Assistant

This nationally recognized Administrative Dental Assistant Online Certificate Program will teach you the essential skills for managing the business aspects of a dental practice and becoming an administrative dental assistant. You'll learn about dental terminology and anatomy, medical records management, accounts receivable and reimbursement management, insurance and patient billing, patient scheduling, and procedural and diagnostic coding. The Administrative Dental Assistant Online Program will prepare you for a new career working in a dental office.

Textbooks are included. This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.

"I enjoyed that is was a self paced course. That is great for someone like me, who has a job, children, and a home to manage."- T.M., Columbus State University

"My facilitator was extremely helpful. I learned a lot and it was a whole lot more fun than I expected it to be."
- A.K., Cal State San Marcos

"My facilitator was excellent! She was very helpful and always responded with feedback, answers, and grades in a very timely manner. Overall Administrative Dental Assistant was well put together and very well constructed."
- B.N., The Business Resource Center at Lake-Sumter Community College

Enjoy the rewards of working with a dentist to create brighter smiles! This exciting Administrative Dental Assistant Online Program can help you start a new career. You'll learn about patient care, as well as how to assist with dental administrative duties. Gain the edge by acquiring the essential skills you need to become an entry-level administrative dental assistant. Learn to: Interact with patients and the dental team Obtain health histories and maintain patient records Recognize signs and symptoms of illness and disease Understand dental terminology Schedule patients Master recall systems Assist the dentist in caring for patients Perform administrative duties in a dental office You'll also explore effective communication skills. Plus you'll gain the knowledge to assist the dentist with administrative duties such as fee collection, banking, and accounts payable, and you'll acquire basic information about dental insurance. As an administrative dental assistant, you'll be part of a professional dental staff and work on behalf of the patient as well as the dentist, helping to ensure a high level of professional excellence in oral health care delivery. Job prospects for administrative dental assistants are excellent. It's a rewarding career in a growing field. The Administrative Dental Assistant Online Program is a necessity if you wish to work in this exciting, rewarding field. Textbooks are included! Upon registering, you're given an initial six months to complete the program. Should you need more time, you may request a six-month extension at no additional charge.

Objectives:

Upon successful completion of this program, you'll: Understand the role of the administrative dental assistant Communicate effectively with patients and coworkers Relate to patients in a professional, caring manner Understand teamwork in the dental office Maintain quality patient records Understand information management in the dental office Become proficient with scheduling and recall systems Know how to process dental insurance Perform inventory management and equipment maintenance Know bookkeeping and collection procedures

Outline:

The Dental Profession Orientation to the Dental Profession: Dental Basics Interpersonal and Communication Skills Communication Skills and Telephone Techniques Written Correspondence Patient Relations Dental Healthcare Team Communication Records Management Patient Clinical Records Information Management Scheduling and Recall Systems Dental Patient Scheduling Recall Systems Dental Insurance Processing Financial Management Financial Arrangements and Collection Procedures Bookkeeping Procedures: Accounts Receivable Bookkeeping Procedures: Accounts Payable Office Equipment and Inventory Inventory Management Office Equipment Computers in the Dental Office Employment Strategies

Prerequisites:

Students should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. No dental office work experience is required. The Administrative Dental Assistant Online Program is for you if you're interested in learning the skills necessary for dental office career opportunities.

Materials:

To complete this program, you'll need a PC running on Windows 98 or newer. You'll also need an Internet connection and e-mail capability. Adobe Flash Player and Adobe Acrobat Reader are required for this course. Click here to download the Acrobat Reader. Click here to download the Flash Player. ed2go provides the required textbooks for this course. Each student will receive the following: The Administrative Dental Assistant, by Linda Gaylor Student Workbook to Accompany the Administrative Dental Assistant, by Linda Gaylor

FAQ

1. Can I register for programs if I am an international student? Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration. 2. How long does it take to complete a program? All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Upon registering, you're given an initial six months to complete this program. Should you need more time beyond the six months, an extension of six months is available at no additional cost. 3. Do I have to buy additional materials? All the materials you'll need are included, and their cost will be covered by your tuition. ed2go will ship all materials ground service upon enrollment. 4. Can I get financial assistance? ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. 5. What happens when I complete the program? Upon successful completion of the program, you will be awarded a certificate of completion. 6. Am I guaranteed a job? ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering. 7. Who will be my instructor? Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach. 8. What software or hardware do I need in order to take online programs and what are the system requirements? In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer. 9. Can I use a Mac? Yes, you can use a Mac for this program. 10. How can I get more information about the program? If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button below). If you are visiting us during non-business hours, please feel free to send us a question using the "Ask a question" button below. You may also call us at 1-877-221-5151. We will answer your questions promptly. 11. When can I start the program? Our programs are all open enrollment. You can register and start the program as soon as you are ready.