Explore a Career as a Pharmacy Technician

About This Course

Health care is a booming field these days, and pharmacy technicians are in high demand. In this course, you’ll take a look at the many job settings and career paths open to you if you become a pharmacy technician. In addition, you’ll master the skills you need to get an entry-level position as a pharmacy tech or clerk.

You’ll start by learning basic terms for medical conditions and anatomy, gaining the skills you’ll need to read prescriptions and patient records easily. In addition, you’ll find out how common classes of drugs are made and how they work.

Next, you’ll master the simple math that every pharmacy tech needs to know. You’ll learn how to calculate dosages accurately, practice using simple formulas and math tools, and find out how to translate metric measurements into familiar household measures like teaspoons and tablespoons. Turning to the business side, you’ll look at sales and find out how prescription pricing works.

In addition, you’ll learn about the important laws and regulations that govern pharmacies. You’ll also hone your communication skills, learning how to handle customers courteously and efficiently. And finally, you’ll explore the steps you can take to enhance your career prospects becoming a Certified Pharmacy Technician (CPhT). By the time you’re done, you’ll be prepared to start your career in this popular and rapidly-growing field.

Note: This course is designed to give you an introduction to the profession of pharmacy technician. It will not supply enough information to sit for the national exam. If your goal is to become a Certified Pharmacy Technician (CPhT), then upon completion of this introductory course, enrollment into the advanced course is recommended. The advanced course is located in the online Career Training section of the ed2go catalog: http://www.gatlineducation.com/pharmacytechnician.html.

About The Instructor

This course includes a knowledgeable and caring instructor who will guide you through your lessons, facilitate discussions, and answer your questions. The instructor for this course will be Lorraine Zentz.

Lorraine Zentz has been a pharmacy technician since 1981. She currently works at a hospital pharmacy and has worked in all pharmacy areas (retail, home health, hospital, oncology, and training/education) during her pharmacy career. Lorraine received her bachelor’s degree in biology with a minor in chemistry, and her master’s degree in education with an emphasis in curriculum and instruction (the design and implementation of educational materials). She also completed her doctorate studies in adult education. She has held the positions of Colorado State Coordinator for NPTA and Chairman of the Colorado Pharmacist Society Technician Academy and has been certified since 1985. In 2004, she was the recipient of the Outstanding Leadership Award and was also named Technician of the Year for the state of Colorado. Lorraine conducts continuing education programs for technicians throughout Colorado and nationally at the annual NPTA convention.

Syllabus

A new section of each course starts monthly. If enrolling in a series of two or more courses, please be sure to space the start date for each course at least two months apart.

Week 1

Wednesday - Lesson 01

In this first lesson, you’ll discover what it is that pharmacy technicians actually do. You’ll explore the various types of pharmacies a technician can work in—there is so much more than retail stores and hospitals. We’ll talk about the education and skills pharmacists expect to see in a good technician. By the end of this lesson, you’ll realize the many different paths that a technician can take for a successful and rewarding career in the profession of pharmacy.

Friday - Lesson 02

In our second lesson, I'll give you an overview of the science called pharmacology. We'll discuss the variety of ways drugs enter the human body, and we'll explore how those drugs work once they get inside. You’ll also learn how drugs can cause a positive or negative effect. A pharmacy technician who has this basic knowledge is a great asset to the pharmacist.

Week 2

Wednesday - Lesson 03

In today's lesson, we'll walk through the major laws that dictate how pharmacies operate. I know this topic might sound like it could be a little dry, but it's more interesting than you think, and it's important that pharmacy technicians understand their boundaries. We'll only cover federal laws in this course, even though some states may have different statutes. We'll review the difference between the various narcotic classes, along with some examples for each one. We’ll also discuss the importance of confidentiality and the penalties for violating this very important law. By the end of this third lesson, you should have an even bigger picture of what pharmacy is about and how important it is to be a very conscientious, detail-oriented person.

Friday - Lesson 04

In this lesson, we'll go through a typical day in both a retail pharmacy and a hospital pharmacy, identifying both their similarities and their differences. When you finish this lesson, you might already have a good idea about which type of pharmacy technician you'd like to become.

Week 3

Wednesday - Lesson 05

Medical terminology seems like a foreign language. But, by learning about each part of the word, you can better figure out its meaning. In today's lesson, we’ll explore the meanings of the root words, prefixes, and suffixes that make up most medical terms, and then we'll practice using our knowledge of the smaller components to determine what the whole word means. Abbreviations are also a big part of medical terminology, so we’ll spend some time reviewing some of the more common ones used in our profession.

Friday - Lesson 06

Today, we'll venture through some of the most common antibiotics, antifungals, and antivirals, and for each category, I'll give you an example or two of a patient taking that drug so that we can discuss what it is and gain a better understanding of why the doctor prescribed it.

Week 4

Wednesday - Lesson 07

In this lesson, we'll discuss some of the common drugs that doctors prescribe for high blood pressure and prevention of heart attacks. We'll also go over respiratory drugs, including asthma medicines and a variety of cough and cold agents. And, we'll discuss some of the drugs you might use to help with various stomach discomforts, like heartburn, diarrhea, and constipation.

Friday - Lesson 08

Today, we'll take a look at some drugs that control pain. We'll explore some of the narcotic drugs, migraine medications, and the common pain relievers that customers can buy over the counter or obtain through a prescription. We'll also spend some time going over drugs that doctors prescribe for seizures, ADD/ADHD, and Alzheimer's disease.

Week 5

Wednesday - Lesson 09

In this lesson, we'll dive into the world of hormones. We'll discuss drugs that doctors prescribe to treat the thyroid, control diabetes, and provide birth control. We'll also look at some common drugs that patients use for eye infections—things like eye drops and ointments. Ear infections also require medications, so we'll talk about some of those, too.

Friday - Lesson 10

Next, we'll take a journey through the metric and apothecary systems of measurements as we discuss how we use math in the world of pharmacy. We'll begin by practicing some common conversions and calculating some dosages for prescriptions. We'll also venture into some hospital math to learn how to determine IV flow rates. The last thing we'll cover will be a little business math. It'll be helpful for you to know how to calculate the prescription price and how to figure out how much money an insurance company will reimburse the pharmacy.

Week 6

Wednesday - Lesson 11

Today, we'll discuss the many ways we communicate in pharmacy. We'll talk about how to communicate with our fellow employees and other professionals, and we'll go over all the dos and don'ts of talking with customers.

Friday - Lesson 12

In this lesson, we'll explore the outlook for a career as a pharmacy technician. We'll also revisit the key points you've studied on this journey toward becoming a pharmacy technician, and I'll share with you the next steps to take after you complete this course.

Requirements

Internet access, e-mail, the Microsoft Internet Explorer or Mozilla Firefox Web browser, and the Adobe Flash and PDF plug-ins (two free and simple downloads you obtain at http://www.adobe.com/downloads by clicking Get Adobe Flash Player and Get Adobe Reader).

Note: This course is designed to give you an introduction to the profession of pharmacy technician. It will not supply enough information to sit for the national exam. If your goal is to become a Certified Pharmacy Technician (CPhT), then upon completion of this introductory course, enrollment into the advanced course is recommended. The advanced course is located in the online Career Training section of the ed2go catalog: http://www.gatlineducation.com/pharmacytechnician.html.