American Management Association: 53 products
ITIL® Service Capability: Service Offerings and Agreements
Learn your service capability within ITIL Service Offerings and Agreements. In this course, you will learn the practical aspects of the ITI…
ITIL® Service Lifecycle: Service Transition
Deliver your IT projects and services on time, and on budget.The moment your project and service go live is often the most important part o…
Marketing for Non-Marketers
Do you understand marketing basics? The role of consumer behavior? How marketing strategy is developed and implemented?As you know, busines…
ITIL® Service Capability: Release, Control, and Validation
Learn how to achieve operational excellence through ITIL Release, Control, and Validation processes, activities, and functions.In this cour…
AMA’s Course on Mergers and Acquisitions
You’ll cover all the crucial elements that can make or break a merger or acquisition…“preview” the types of problems you’re likely to encou…
Boosting Performance by Improving the Way You Organize Yourself
Unsure how to prioritize tasks? Facing information overload? Unclear if you can meet deadlines?If you are experiencing these kinds of diffi…
Organizing Your Time and Priorities
Are you barely muddling through to meet deadlines or missing them altogether? Overwhelmed by “information overload”? Unsure what to tackle …
ITIL® Service Lifecycle: Service Operation
Achieve reliable, quality delivery of IT Services.The design and delivery of technology is critical to the success of your IT department an…
Leading Virtual and Remote Teams
Lead cohesive long-distance teams that can actually outperform face to face teams Workplaces around the world are enjoying the power and op…
Leading Your Team to Success
Is your team off track? Unfocused or heading in multiple directions? Not delivering results?As you know, managers only go as fast as their …
Carrying Out Effective Face-to-Face Meetings with Staff
Can you conduct difficult meetings effectively? Individualize your management style? Balance listening and openness with determination to m…
Conquering Today’s Executive Challenges
Be a stand-out leader who gets the impossible done.Just when you think things can’t get any tougher, they usually do. Every day, the bar is…
AMA’s 5-Day “MBA” Workshop
Get grounded in the essential elements of high-level business courses in just one week. Fast track to advance your knowledge base, make mor…
Managing Your Costs and Budget More Effectively
Do you know the costs associated with every area you oversee? Do you fully understand the financial impact of your decisions? Are you famil…
Solving Complex Business Challenges with Critical Thinking Techniques
Take your critical thinking to the next level by applying it to complex business situations. This course will give you two full days to pra…