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American Management Association: 53 products

Change is constant. Challenges never cease. That’s why a majority of Fortune 500 companies look to AMA. We have the resources and expertise to guide individuals and organizations forward over any business terrain and to help them grow in any business climate. LEARNING THROUGH DOING Individuals, teams, organizations and government agencies all can benefit from our unique approach to experiential …

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ITIL® Service Capability: Service Offerings and Agreements

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Learn your service capability within ITIL Service Offerings and Agreements. In this course, you will learn the practical aspects of the ITI…

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ITIL® Service Lifecycle: Service Transition

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Deliver your IT projects and services on time, and on budget.The moment your project and service go live is often the most important part o…

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Marketing for Non-Marketers

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Do you understand marketing basics? The role of consumer behavior? How marketing strategy is developed and implemented?As you know, busines…

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ITIL® Service Capability: Release, Control, and Validation

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Learn how to achieve operational excellence through ITIL Release, Control, and Validation processes, activities, and functions.In this cour…

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AMA’s Course on Mergers and Acquisitions

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You’ll cover all the crucial elements that can make or break a merger or acquisition…“preview” the types of problems you’re likely to encou…

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Boosting Performance by Improving the Way You Organize Yourself

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Unsure how to prioritize tasks? Facing information overload? Unclear if you can meet deadlines?If you are experiencing these kinds of diffi…

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Organizing Your Time and Priorities

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Are you barely muddling through to meet deadlines or missing them altogether? Overwhelmed by “information overload”? Unsure what to tackle …

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ITIL® Service Lifecycle: Service Operation

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Achieve reliable, quality delivery of IT Services.The design and delivery of technology is critical to the success of your IT department an…

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Leading Virtual and Remote Teams

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Lead cohesive long-distance teams that can actually outperform face to face teams Workplaces around the world are enjoying the power and op…

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Leading Your Team to Success

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Is your team off track? Unfocused or heading in multiple directions? Not delivering results?As you know, managers only go as fast as their …

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Carrying Out Effective Face-to-Face Meetings with Staff

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Can you conduct difficult meetings effectively? Individualize your management style? Balance listening and openness with determination to m…

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Conquering Today’s Executive Challenges

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Be a stand-out leader who gets the impossible done.Just when you think things can’t get any tougher, they usually do. Every day, the bar is…

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AMA’s 5-Day “MBA” Workshop

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Get grounded in the essential elements of high-level business courses in just one week. Fast track to advance your knowledge base, make mor…

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Managing Your Costs and Budget More Effectively

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Do you know the costs associated with every area you oversee? Do you fully understand the financial impact of your decisions? Are you famil…

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Solving Complex Business Challenges with Critical Thinking Techniques

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Take your critical thinking to the next level by applying it to complex business situations. This course will give you two full days to pra…