Solving Complex Business Challenges with Critical Thinking Techniques

Total time
Logo American Management Association

Need more information? Get more details on the site of the provider.

Starting dates and places

This product does not have fixed starting dates and/or places.

Description

Take your critical thinking to the next level by applying it to complex business situations.
This course will give you two full days to practice applying a critical thinking model to the situational challenges you encounter in your own organization. Working through a series of practical cases, you will explore the impact that corporate culture, competing priorities, globalization, technology and diverse communication styles have on critical thinking. You’ll learn strategies and tactics for effectively navigating complex problem solving and decision making and become better prepared to take appropriate action in each situation. Finally, you’ll have the opportunity to apply the critical thinki…

Read the complete description

Frequently asked questions

There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.

Take your critical thinking to the next level by applying it to complex business situations.
This course will give you two full days to practice applying a critical thinking model to the situational challenges you encounter in your own organization. Working through a series of practical cases, you will explore the impact that corporate culture, competing priorities, globalization, technology and diverse communication styles have on critical thinking. You’ll learn strategies and tactics for effectively navigating complex problem solving and decision making and become better prepared to take appropriate action in each situation. Finally, you’ll have the opportunity to apply the critical thinking process you’ve learned to a specific challenge you’re facing at work and receive feedback from your instructor and peers to improve your effectiveness.

Also Available as:
  • Onsite

How You Will Benefit

  • Identify a practical model for working through the critical thinking process in complex situations at work
  • Select specific techniques to improve how you recognize assumptions, evaluate arguments and draw conclusions
  • Recognize “mind tricks” that can derail critical thinking—and what you can do about them
  • Identify how corporate culture, time pressures and other aspects of organizational life impact critical thinking
  • Apply the critical thinking process to your individual work situation to benefit yourself, your colleagues and your company

What You Will Cover

  • Applying critical thinking in a business context and dealing with challenges to it in the work environment
  • Using the interactive Critical Thinking Tool Kit: ten tools for enhanced critical thinking
  • Applying the RED Model (Recognize assumptions, Evaluate arguments and Draw conclusions) and using the Critical Thinking Tool Kit in a familiar business situation
  • Learning how situational factors impact critical thinking when recommending a new product or policy
  • Analyzing a difficult issue requiring critical thinking in your own work situation and developing an action plan

Extended Seminar Outline

Print this page Extended Seminar Outline Seminar #2228 Critical Thinking in the 21st Century
• Define Critical Thinking
• State the benefits of applying critical thinking to business problems
• Explain how 21st Century trends make

Critical thinking in an organizational setting
• Applying critical thinking in a business context
• Understanding how corporate culture can affect critical thinking
• Assess the impact of cross cultural issues in effective decision making
• Use the Conflict Values Framework to describe your company’s culture and its affect on critical

The Agile Critical Thinking Framework
• Explain the elements of the ACT Framework
• Understand how agility fits into the critical thinking process
• Apply the RED Model (Recognize assumptions, Evaluate arguments and Draw conclusions) and the Critical Thinking Tool Kit to a familiar business situation

Assessing the situation
• Learn a six step process for assessing a business situation
• Classify four types of business problems and the characteristics of each
• Discuss how stakeholder agendas can influence the critical thinking process
• Identify resources, risks and priorities within complex situations

Personal style and effective communication
• Determine your personal style using the DISC® Profile
• Identify your style strengths and areas for development
• Use behavioral cues to determine others’ personal styles in order to work with them more effectively

Considering the Evidence
• Describe six basic steps to consider the evidence when facing a complex problem
• Use critical thinking techniques to gather and evaluate evidence and to draw useful conclusions

Taking Action
• Describe the steps and process for taking action around a business situation
• Apply critical thinking skills to implement your action plan and adjust based on feedback

Who Should Attend

Business professionals who want to take their critical thinking skills to the next level.

NOTE: It is recommended that you first take AMA’s Critical Thinking (Seminar #2533) before registering for this course.
There are no reviews yet.

    Share your review

    Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate $1.- to Stichting Edukans.

    There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.