Alternatives for Customer Service Skills

Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Customer Service Skills" by Stone River eLearning LLC. We hope we helped you to continue your search for training information.

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Oracle: Customer Service Suite

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The Oracle customer service suite—known as Service Cloud—is a powerful tool for managing customer service data. In this course, Susan P…

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IT Service Desk: Customer Service Fundamentals

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Put the "help" in help desk and the "support" in support specialist by implementing proven techniques that both resolve issues and increase…

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Customer Service Leadership

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Fast-evolving customer expectations, emerging service channels, hybrid work arrangements, and the multifaceted nature of delivering service…

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Tips for Managing Stress While Working with Upset Customers

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Learn essential skills for navigating difficult conversations with upset customers. In this course led by customer service expert Yoram Bal…

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RightNow Customer Portal Cloud Service Customization for Developers

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This RightNow Customer Portal Cloud Service Customization for Developers course focuses on Customer Portal, the website site that customers…

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Executive Office Skills

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Do you want to be more effective in the office? Keen to upgrade your skills and stand out from the crowd? Then this is the course for you. …

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Surviving Burnout in Customer Service

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Being able to manage feelings of burnout is vital for the well-being of customer service employees and the overall quality of service provi…

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Customer Experience: Service Blueprinting

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Creating a seamless customer experience is no accident. It takes planning and creativity. Service blueprinting is how the best organization…

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Customer Service: How to Adapt to Changing Customer Needs

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Explore how to excel in customer service with Colin Crowley, an expert in navigating customer needs. This course covers everything from ana…

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Leading a Customer Service Team

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Learn the skills and methods of top customer service leaders, and find out how you can develop a customer service dream team. In this cours…

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CompTIA A+

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Are you looking to hold the industry standard for Computer Support Technicians? Are you looking for a completely comprehensive course from …

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Phone-Based Customer Service

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Customer service expert Jeff Toister helps customer service specialists develop the specific skills needed to help customers over the phone…

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How to Get Great Customer Service

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Great customer service often comes down to an interaction between two people: the employee and the customer. By becoming the type of custom…

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RightNow Customer Portal for Developers

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This course focuses on Customer Portal, the web site that customers access for self-service support. Students will begin by learning basic …

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RightNow Customer Portal Design and Dynamic Agent Desktop Administration

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The RightNow Customer Portal Design and Dynamic Agent Desktop Administration introductory course covers key foundational administration top…