Service Processing
Description
Goals
- Gain detailed knowledge about the service processing functions
- Customize service notifications, service orders and customer repair orders
Audience
- Project team members
Prerequisites
Essential- PLM301 (Business Processes in CS)
- None
Course based on software release
- SAP ERP Central Component 6.0 Enhancement Package 5
Content
- Organizational Elements and Master Data
- Processing of service notifications
- Customizing of notification types
- Solution Database
- Processing of service orders
- Customizing of order types
- Scheduling and capacity planning
- External services
- Materials planning
- Printing and communication
- Completion confirmation
- Resource-related billing
- Completion
- Ret…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Goals
- Gain detailed knowledge about the service processing functions
- Customize service notifications, service orders and customer repair orders
Audience
- Project team members
Prerequisites
Essential- PLM301 (Business Processes in CS)
- None
Course based on software release
- SAP ERP Central Component 6.0 Enhancement Package 5
Content
- Organizational Elements and Master Data
- Processing of service notifications
- Customizing of notification types
- Solution Database
- Processing of service orders
- Customizing of order types
- Scheduling and capacity planning
- External services
- Materials planning
- Printing and communication
- Completion confirmation
- Resource-related billing
- Completion
- Returns and repairs processing
- Repairs processing (settings in customizing)
- Creation of Quotations
- Service - assembly processing
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