OSM Foundations I: Tasks, Processes and Orders

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OSM Foundations I: Tasks, Processes and Orders

Oracle University
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Description

This course is ideal if you're a customer, partner or system integrator responsible for defining, designing, developing and deploying Oracle Communications Order and Service Management (OSM) 7.2 solutions. It will teach you how to implement process-based, orders as opposed to orchestration orders.

Learn To:

  • Use Design Studio to configure, build and deploy OSM solutions (cartridges).
  • Incorporate additional functionality using features like automation, notifications and behaviors.
  • Use web clients to monitor order execution.
  • Design and implement OSM process-based solutions.
  • Understand order change management, fallout and integration.

Order Management Concepts

The early part of the course fo…

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This course is ideal if you're a customer, partner or system integrator responsible for defining, designing, developing and deploying Oracle Communications Order and Service Management (OSM) 7.2 solutions. It will teach you how to implement process-based, orders as opposed to orchestration orders.

Learn To:

  • Use Design Studio to configure, build and deploy OSM solutions (cartridges).
  • Incorporate additional functionality using features like automation, notifications and behaviors.
  • Use web clients to monitor order execution.
  • Design and implement OSM process-based solutions.
  • Understand order change management, fallout and integration.

Order Management Concepts

The early part of the course focuses on explaining order management concepts, while examining orders and order types. Expert instructors will then teach you how to use several tools to monitor order execution to create, enhance and deploy OSM solutions.

Live Virtual Class Format

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.


Audience
  • Application Developers
  • Business Analysts
  • Developer
  • Functional Implementer
  • Project Manager
  • Sales Consultants
  • Technical Consultant

Course Topics Introducing Oracle Communications Order and Service Management (OSM)
  • Order fulfillment systems
  • Types of orders
  • Using the Task Web client
  • Executing orders
  • Creating new orders
  • Workstream processes
OSM Architecture
  • OSM In the order implementation enterprise
  • OSM components
  • Integration
  • OSM cartridges as the primary software artifact
  • OSM and the Rapid Offer Design and Order Delivery (RODOD) system
OSM Fundamentals
  • OSM entities (task, process, order)
  • Using Design Studio
  • Editing a cartridge project
  • Building and deploying a cartridge project
  • Designing and configuring a new cartridge
  • Configuring an environment project
  • Administering users and roles
Additional cartridge configuration
  • Enhancing the task user interfaces
  • Behaviors
  • Data Instances
  • Lookup
  • Multi-instance subprocesses and pivot nodes
Integration with External Systems
  • Automation tasks
  • Automation framework
  • Plug-ins
  • XML task views
  • OSM Web services
  • Configuring and viewing notifications
  • Generating orders for OSM
  • Order recognition
Managing Order changes and order fallout
  • Order change management
  • Undo and Redo processing
  • Fallout exceptions
  • Enabling fallout processing
Managing OSM Systems
  • Reporting
  • Managing security
  • Implementation considerations
  • Sizing and performance

Course Objectives
  • Design an OSM process-based solution for orders in both a central order management (COM) and service order management system (SOM)
  • Use Design Studio for OSM to build and deploy OSM solutions
  • Use the Task and Order Management Web Clients to monitor and examine orders
  • Incorporate processing to manage order changes
  • Incorporate exception processing to manage order fallout
  • Create and use recognition rules to transform incoming order messages to OSM orders
  • Manage users and workgroups

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    There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.