Online Knowledge Product SAP Business Communication Management 6.0

Product type
Logo SAP Training
Provider rating: starstarstarstar_halfstar_border 6.5 SAP Training has an average rating of 6.5 (out of 2 reviews)

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Description

Goals

  • Describe SAP Business Communication Management 6.0
  • Plan SAP Business Communication Management 6.0
  • Implement SAP Business Communication Management 6.0

Audience

  • Consultants

Prerequisites

Essential
  • * The SAP Business Communication 6.0 Learning Map is designed for qualified project participants. You require:
  • Basic Knowledge about networks (TCP/IP) and IT/Microsoft platforms (Windows, SQL)
  • More than 12 months project experience
  • Upcoming participation in a SAP Business Communication Management 6.0 project

Content

  • Overview
  • Redundancy Overview
  • Contact Center Agent Tools
  • Reporting
  • Installation Overview
  • Configuration
  • Summary

Notes

  • This content is provided by SAP’s Online Knowledge Pro…

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Didn't find what you were looking for? See also: Business Communication, Communication Management, SAP, Communication Skills, and Internal Communication.

Goals

  • Describe SAP Business Communication Management 6.0
  • Plan SAP Business Communication Management 6.0
  • Implement SAP Business Communication Management 6.0

Audience

  • Consultants

Prerequisites

Essential
  • * The SAP Business Communication 6.0 Learning Map is designed for qualified project participants. You require:
  • Basic Knowledge about networks (TCP/IP) and IT/Microsoft platforms (Windows, SQL)
  • More than 12 months project experience
  • Upcoming participation in a SAP Business Communication Management 6.0 project

Content

  • Overview
  • Redundancy Overview
  • Contact Center Agent Tools
  • Reporting
  • Installation Overview
  • Configuration
  • Summary

Notes

  • This content is provided by SAP’s Online Knowledge Products. Information regarding Online Knowledge Products and instructions on how to access the Online Knowledge Products are available: http://service. sap.com/okp
  • Course Length: 9:00 hours
  • All materials are online

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.