CRM Marketing
Goals
- Course participants learn about the business processes in the SAP CRM Marketing solution. They also learn how to set up (customize) SAP CRM Marketing Management functions.
Audience
- Customers and project team members who want to have greater knowledge of the functions and scenarios that are supported in SAP CRM Marketing.
- SAP consultants and partners
Prerequisites
Essential- SAPCRM Overview of the SAP CRM solution
- CR100 CRM Customizing Fundamentals
- None
Course based on software release
- SAP CRM 7.0 EhP2
Content
- Overview of marketing management in SAP CRM
- Marketing Plans and campaign management
-
- Working with marketing projects
- Preparation and Execution of campai…
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Goals
- Course participants learn about the business processes in the SAP CRM Marketing solution. They also learn how to set up (customize) SAP CRM Marketing Management functions.
Audience
- Customers and project team members who want to have greater knowledge of the functions and scenarios that are supported in SAP CRM Marketing.
- SAP consultants and partners
Prerequisites
Essential- SAPCRM Overview of the SAP CRM solution
- CR100 CRM Customizing Fundamentals
- None
Course based on software release
- SAP CRM 7.0 EhP2
Content
- Overview of marketing management in SAP CRM
- Marketing Plans and campaign management
-
- Working with marketing projects
- Preparation and Execution of campaigns
- Segmentation of business partners
-
- Marketing attributes
- Creating target groups
- Creating personalized e-mails
- Marketing Product Proposals
- Lead Management and Surveys
- Campaign automation
- External List Management
- Special Functions and Features in campaign management
- Couponing
Notes
- This course is based on the functions contained in SAP's SAP CRM solution. It does not contain functions that relate to SAP industry solutions.
Popular tags
No tags submitted for this course yet
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
