Business Etiquette

Our culture has undergone many changes in recent years. The Internet boom and bust has contributed to a more relaxed business style in some circles. Unfortunately, this casual attitude is not appropriate in all settings, and it has also contributed to a general neglect of very important standards relating to manners and etiquette. It may be a cliché, but it is still true that you only get one chance to make a first impression. We have developed this comprehensive seminar on Business Etiquette to help you make certain that you leave good impressions in every situation that affects you and your business.

Just because you market an excellent product or happen to be an expert in your field, that doesn’t guarantee that you will achieve success or respect in the business world. Now, more than ever, you must be skillful at maintaining the relationships that make business work. Practicing attitudes that are polite, gracious, considerate of the needs and customs of others, and even having a sense of appropriate dress for different settings, are all important aspects of business etiquette. With the scope of business becoming more international every day, there is always more to learn about the art of good manners. One mistake could cost you the opportunity to earn thousands, even millions, of dollars.

Seminar Objectives:

Participants in the Business Etiquette seminar will learn to:

• How to make proper introductions
• When it is important to use surnames and titles instead of first names
• The value of expressing gratitude, and the best way to do it
• How to dress appropriately for various occasions
• Proper demeanor at receptions and parties
• The protocol for shaking hands and other forms of greeting
• The concepts and functions of a formal table setting
• Paying for lunch or dinner when meeting with clients
• Directing meetings with grace and style
• Important keys for work place management
• Appropriate interaction with co-workers