Business Etiquette & Professional Conduct Training Course
Starting dates and places
Description
With a mix of cultures, ages and attitudes in modern workplaces, professional conduct and good business etiquette standards are becoming increasingly important training topics to deliver within workplaces.
This practical and engaging training course is available now throughout the US, including Atlanta, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, and Seattle.
Learning Outcomes - Business Etiquette & Professional Conduct Training Course
By the end of this training course, participants will:
- Understand what etiquette is & why it's important
- Learn strong, professional social skills including:
- effective introductions
- creating a …
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
With a mix of cultures, ages and attitudes in modern workplaces, professional conduct and good business etiquette standards are becoming increasingly important training topics to deliver within workplaces.
This practical and engaging training course is available now throughout the US, including Atlanta, Baltimore, Boston, Charlotte, Chicago, Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, and Seattle.
Learning Outcomes - Business Etiquette & Professional Conduct Training Course
By the end of this training course, participants will:
- Understand what etiquette is & why it's important
- Learn strong, professional social skills including:
- effective introductions
- creating a good first impression with the "3 C's"
- minimize nervousness in social situations
- master the art of memorizing names
- learn the 3 steps to effective handshakes
- enumerate the 4 levels of conversation
- understand place settings, napkin etiquette & basic table manners
- understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill & tipping
- Master professional office conduct including:
- etiquette in relation to open plan & cubicle environments
- working out of the office
- do's and don'ts in meetings
- eating at work
- Master the fundamentals of email etiquette
- Acquire telephone etiquette fundamentals
- Learn how to dress for success
- Gain valuable insight into international etiquette
Times
Public classes start at 9:00am and finish around 4:30pm.
Class Size
Public classes will be a small relaxed group of between 4 and 12 people.
The small group helps ensure that everyone will get a chance to ask questions and learn at their own pace.
What is provided?
All participants will be provided with morning tea, afternoon tea, printed bound courseware to keep and a Business Etiquette & Professional Conduct Training Course Certificate of Completion.
Certificates of Completion are issued to each participant
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