Retail Point-of-Service (POS) Business Essentials 13.4.1

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Retail Point-of-Service (POS) Business Essentials 13.4.1

Oracle University
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Description

This Point-of-Service (POS) course teaches you how POS acts as a next-generation point-of-sale application. It's designed to enable customer-centric retailers to carry out day-to-day store transactions.

Learn To:

  • Complete day-to-day store transactions using POS.
  • Apply the POS concepts and understand the POS features and functions.
  • Process transactions.
  • Provide a detailed overview of the Point-of-Service application.
  • List the POS features and functionalities that are utilized in various stages of the point-of-sale operations.
  • Describe the major components of the Oracle Retail POS application.

POS Integration

Once you understand how to complete the daily store activities and process transact…

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This Point-of-Service (POS) course teaches you how POS acts as a next-generation point-of-sale application. It's designed to enable customer-centric retailers to carry out day-to-day store transactions.

Learn To:

  • Complete day-to-day store transactions using POS.
  • Apply the POS concepts and understand the POS features and functions.
  • Process transactions.
  • Provide a detailed overview of the Point-of-Service application.
  • List the POS features and functionalities that are utilized in various stages of the point-of-sale operations.
  • Describe the major components of the Oracle Retail POS application.

POS Integration

Once you understand how to complete the daily store activities and process transactions, you'll learn how POS integrates with other systems, like Retail Merchandising System (RMS) and Store Inventory Management (SIM).


Audience
  • Business Analysts
  • Functional Implementer
  • End Users

Course Topics Oracle Retail Point-of-Service Overview
  • Retail Footprint
  • Retail Business Practices
  • Retail Routine
  • What Is Point-of-Service?
  • Main Screen Regions
  • Language and Locale Support
Daily Operations and Time Tracking
  • Opening the Store
  • Start of Day Function
  • Register and Till Open Function
  • Suspending and Resuming Tills
  • Closing the Store Functions
  • Clocking In and Out
  • Participant Practice Session: Performing Daily Operations
Completing Transactions
  • Selling Items to Customers
  • Tendering Options
  • Related Items
  • eReceipt
  • Performing Returns
  • Performing Item Services
  • Post Voiding and Suspending Transactions
  • Partcipant Practice Session: Tendering a Transaction
Linking Customers and Sales Associates
  • Linking Customer and Sales Associates to Transactions
  • Customer Options
  • Customer Information
  • Must-Link Transactions
Adjusting Prices and House Accounts
  • Pricing Options
  • Price Override
  • Markdowns
  • Manual Discounts
  • Price Adjustments
  • House Accounts
  • Participant Practice Session: Adjusting Prices
Admin Options
  • Manager Options
  • Report Options
  • System and Register Status
  • Employee Options
Orders, Fulfillment, and Inventory Inquiry
  • Handling Orders
  • External Order Payment
  • Bill Payment
  • Fulfillment
  • Processing Orders
  • Inventory Inquiry
  • Store Information
Training Mode and Transaction Re-entry Mode
  • Using Training Mode
  • Activating Training Mode
  • POS and Administrative Functions
  • Security and Parameter Settings
  • Transaction Re-entry Mode
  • Activating Transaction Re-entry Mode
  • Transaction Re-entry Mode Functionality

Course Objectives
  • Describe key point-of-sale concepts
  • Describe in detail how to complete day-to-day store transactions using POS

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.