Customer-focused Writing

Product type
Logo NCOI Online Academy

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Description

Onlineacademy is een initiatief van de opleiders van NCOI Groep

Deze online training is onderdeel van een jaarabonnement met meer dan 220 leerproducten.

Online Academy is een initiatief van de opleiders van NCOI Groep. Bij Online Academy volg je onbeperkt online trainingen. Al deze trainingen zijn onderverdeeld in korte blokken van 5 a 10 minuten. Uit onderzoek blijkt namelijk dat je zo meer onthoudt dan wanneer je alles in één keer leert.

Verwacht bij Online Academy geen lange saaie teksten, maar korte uitleg, boeiende filmpjes en persoonlijke opdrachten. En die kun je doen waar en wanneer het jou uitkomt. Op pc, tablet of smartphone. Onderweg, achter je bureau of thuis op de bank.

Learn how to write in a customer-oriented way to keep your customers happy and satisfied in emails, on paper and online.

Although we might no longer send letters, we write more than ever. Customer contact increasingly moves to various other channels such as social media. It is therefore important that you can write in a customer-oriented and error-free manner. In this way you will impress your customers and handle every situation neatly.

About your purchase:
This purchase gives you access to more than just this single Online Course. It gives you a full year of access to the complete Online Academy catalog. The catalog contains 250+ courses offered to you by more than 15 renowned educators li…

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Frequently asked questions

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Didn't find what you were looking for? See also: Reading & Writing, Exam Preparation, Copywriting, Google AdWords, and Search Engine Marketing (SEM).

Onlineacademy is een initiatief van de opleiders van NCOI Groep

Deze online training is onderdeel van een jaarabonnement met meer dan 220 leerproducten.

Online Academy is een initiatief van de opleiders van NCOI Groep. Bij Online Academy volg je onbeperkt online trainingen. Al deze trainingen zijn onderverdeeld in korte blokken van 5 a 10 minuten. Uit onderzoek blijkt namelijk dat je zo meer onthoudt dan wanneer je alles in één keer leert.

Verwacht bij Online Academy geen lange saaie teksten, maar korte uitleg, boeiende filmpjes en persoonlijke opdrachten. En die kun je doen waar en wanneer het jou uitkomt. Op pc, tablet of smartphone. Onderweg, achter je bureau of thuis op de bank.

Learn how to write in a customer-oriented way to keep your customers happy and satisfied in emails, on paper and online.

Although we might no longer send letters, we write more than ever. Customer contact increasingly moves to various other channels such as social media. It is therefore important that you can write in a customer-oriented and error-free manner. In this way you will impress your customers and handle every situation neatly.

About your purchase:
This purchase gives you access to more than just this single Online Course. It gives you a full year of access to the complete Online Academy catalog. The catalog contains 250+ courses offered to you by more than 15 renowned educators like Boertien Vergouwen Overduin, NCOI Opleidingen, SRM and Computrain. It offers a variety of courses from IT to health and vitality.

How it works:
After your purchase you will receive a confirmation within 2 days. This confirmation contains important information on how to activate your account and get access to your course. The course can be started right away and you will be able to search through our catalog for other relevant courses as well. Upon receiving the confirmation email, you will have one year to activate your subscription before it expires.

Curious and want to take a look right away? Visit www.onlineacademy.io/en-GB.

You know how to use language and avoid language errors.
You are able to formulate clear sentences, use logical connections and use modern language.
You are able to write using the right tone of voice to treat your reader with respect.
You are able to write attractively with the use of paragraphs, headlines and enumerations.

This online course has, of course, been developed for people who have contact with customers; whether they are internal or external customers is irrelevant for this course. No prior knowledge is needed.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.