Help Desk Handbook for End Users: PC Basics, Hardware, Operating Systems, and Applications

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Computer Basics Expert Training

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Being computer savvy is essential for personal and professional success. This computer basics expert training course provides practical ski…

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CompTIA Network+ | N10-009 (e-learning)

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CompTIA Network+ | N10-009 CompTIA Network+ is a widely recognized industry standard certification for network administrators, network tech…

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CompTIA Network+ | N10-009 (e-learning)

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CompTIA Network+ | N10-009 CompTIA Network+ is a widely recognized industry standard certification for network administrators, network tech…

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Course 5378: Troubleshooting Enterprise Support Issues in Windows Vista

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Introduction In this online course, you troubleshoot Windows Vista issues found in enterprise environments including BitLocker, DHCP issues…

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Troubleshooting Common PC Issues for Users

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Are you a help desk specialist or a go-to technical troubleshooter? If people rely on you to diagnose and fix their computer issues, this c…

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Help Yourself: Tech Tips Weekly

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For basic IT issues, most users prefer to help themselves. If you are interested in troubleshooting your own computer issues, this series i…

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AI+ Healthcare™ - eLearning (exam included)

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AI+ Healthcare™ - eLearning (exam included) The AI+ Healthcare Certification provides a comprehensive understanding of how Artificial Intel…

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Course 5407: Getting Started with Windows Vista

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Introduction This online course covers the information you will need to start using the Windows Vista™ operating system. It covers starting…

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Migrating from Word 2008 for Mac to Word 2011

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Make a smooth transition to Word 2011, Microsoft's word processor for the Mac.In Migrating from Word 2008 for Mac to Word 2011, David River…

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IT Service Desk: Customer Service Fundamentals

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Put the "help" in help desk and the "support" in support specialist by implementing proven techniques that both resolve issues and increase…