Preparing to Manage Human Resources

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Preparing to Manage Human Resources

Coursera (CC)
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Description

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About this course: One way or another, all employees are managed. But approaches to managing employees varying from employee-to-employee, job-to-job, manager-to-manager, organization-to-organization, and country-to-country. This course provides a foundation for developing your own approach to skillfully managing employees by illustrating alternative human resource management (HRM) strategies, introducing the importance of the legal context, and thinking about what motivates employees. This will then give you the factual and conceptual basis for developing specific, critical HRM skills in subsequent courses on hiring employees, managing performance, and rewarding employees. Don't know an…

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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: One way or another, all employees are managed. But approaches to managing employees varying from employee-to-employee, job-to-job, manager-to-manager, organization-to-organization, and country-to-country. This course provides a foundation for developing your own approach to skillfully managing employees by illustrating alternative human resource management (HRM) strategies, introducing the importance of the legal context, and thinking about what motivates employees. This will then give you the factual and conceptual basis for developing specific, critical HRM skills in subsequent courses on hiring employees, managing performance, and rewarding employees. Don't know anything about HRM? That's OK! Leave this course with a new-found understanding of the range of options available for managing employees, a grasp of what makes workers tick, and the readiness to develop your own HRM skills.

Created by:  University of Minnesota
  • Taught by:  John W. Budd, Professor and Director

    Center for Human Resources and Labor Studies
Basic Info Course 1 of 5 in the Human Resource Management: HR for People Managers Specialization Commitment 4 weeks of study, 4 - 5 hours/week Language English, Subtitles: Vietnamese How To Pass Pass all graded assignments to complete the course. User Ratings 4.7 stars Average User Rating 4.7See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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University of Minnesota The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

Syllabus


WEEK 1


Alternative Approaches to Managing Human Resources



Welcome to the first week of this course! This section starts with an introduction to the course, and then we'll spend two lessons looking at alternative ways of managing human resources. After completing this module, you will be able to… • Explain why managing people is important. • Compare strategies for managing human resources. • Evaluate the fit between an organization’s HR strategy, a manager’s style(s), and the business environment. • Recommend strategies and styles for managing people in a particular situation.


12 videos, 1 reading, 3 practice quizzes expand


  1. Video: Video: Welcome to the HRM Specialization!
  2. Video: Video: Embrace Your Role as a Manager (Course Introduction)
  3. Video: Video: About the Instructor
  4. Video: Video: Human Resources? That’s Not Very…
  5. Practice Quiz: Course Readiness and Personal Goals
  6. Video: Video: HR Basics
  7. Video: Video: The Historical Evolution of HRM
  8. Video: Video: Contrasting Organizational Strategies
  9. Discussion Prompt: Discussion: Your Experience with a Good or Bad HR Strategy
  10. Video: Video: Alternative Managerial Styles
  11. Practice Quiz: Lesson 2 Practice Quiz
  12. Video: Video: External Influences on HR Strategies
  13. Video: Video: The Importance of Organizational Strategy for HR Strategy
  14. Video: Video: Speed Dating with HR Executives
  15. Video: Video: Ideas Matter
  16. Reading: Will the Real HRM Please Stand Up
  17. Practice Quiz: Lesson 3 Practice Quiz

Graded: Different Approaches to Managing People

WEEK 2


What Makes Employees Work? Money, Of Course!



Welcome to the second module of this course! We'll be focusing on the monetary reasons for working, and the lessons for managers that result. After completing this module, you will be able to… • Explain how money can motivate some workers. • Identify key managerial concerns if workers are self-interested and view work economically. • Develop strategies for addressing these key concerns using insights from economics.


10 videos, 2 readings, 3 practice quizzes expand


  1. Video: Video: Why Worry about Why Employees Work?
  2. Video: Video: The Many Meanings of Work
  3. Video: Video: Working for Money
  4. Video: Video: The Daily Grind
  5. Practice Quiz: Lesson 1 Practice Quiz
  6. Peer Review: What Work Means to Me...and Others
  7. Video: Video: Opportunism and Shirking
  8. Video: Video: Incentives, Incentives, Incentives
  9. Reading: HR Pros Ignore Economics at Their Own Peril
  10. Video: Video: Information Signals and Screens
  11. Practice Quiz: Lesson 2 Practice Quiz
  12. Video: Video: The Commodification of Work
  13. Video: Video: Labor Supply and Demand
  14. Video: Video: Labor as than a Commodity
  15. Reading: Everything You Need to Know About the Employment Relationship in One Tweet
  16. Practice Quiz: Lesson 3 Practice Quiz

Graded: Monetary Aspects of Work

WEEK 3


What Makes Employees Work Revisited...Non-Monetary Motivations



Welcome to the third module of this course! We'll be focusing on the non-monetary reasons for working, and the lessons for managers that result. After completing this module, you will be able to… • Explain at least four different reasons that people work not related to money. • Identify key managerial concerns when workers work for different non-monetary reasons.• Develop strategies for addressing these key concerns using insights from psychology and sociology. • Justify the (in)application of insights from economics, psychology, and sociology in different situations.


9 videos, 2 readings, 3 practice quizzes expand


  1. Video: Video: Work is About Than Money
  2. Video: Video: Seeking Fulfillment from Work
  3. Video: Video: Finding Identity in Work
  4. Practice Quiz: Lesson 1 Practice Quiz
  5. Video: Video: Society Expects Me To Work
  6. Discussion Prompt: Discussion: Social norms that influence work in your culture.
  7. Video: Video: Caring for Others
  8. Video: Video: Serving Others
  9. Reading: The Metaphor of the Octopus Worker
  10. Practice Quiz: Lesson 2 Practice Quiz
  11. Video: Video: Fairness and Justice
  12. Video: Video: The Power and Limitations of Theories of Human Behavior
  13. Video: Video: Work Complexities Mean Managing is Complex
  14. Reading: To Tip or Not to Tip, That is the (HR Policy) Question
  15. Practice Quiz: Lesson 3 Practice Quiz

Graded: Non-Monetary Aspects of Work
Graded: Analyzing Your HR Landscape

WEEK 4


The People Manager as Part of a Complex System



Welcome to the fourth and final module of this course! In this section, we'll finish laying a foundation for managing human resources by looking at the constraints faced by managers, especially the legal environment. After completing this module, you will be able to… • Explain at least four constraints that influence how human resources are managed in a particular organization. • Compare the ways in which the law does and does not see employment as a typical contractual relationship. • Create a list of legal and illegal HRM practices in your country. • Judge when to use strategies for managing people that go beyond what the law requires.


16 videos, 3 readings, 4 practice quizzes expand


  1. Video: Video: The Goals of Every People Manager
  2. Video: Video: You Can’t Always Do What You Want
  3. Video: Video: Managing Unionized Employees
  4. Reading: Labor Relations 101 as Told Through the Musical Newsies
  5. Video: Video: The Front Stage, Backstage Manager
  6. Practice Quiz: Lesson 1 Practice Quiz
  7. Video: Video: The Employment-at-Will Baseline
  8. Video: Video: But True Employment-at-Will Doesn't Exist
  9. Video: Video: Disciplining and Dismissing Employees for Just Cause
  10. Video: Video: It’s a Complicated Legal World for Managers
  11. Reading: Thank You Wells Fargo...For Reminding Us of the Nature of the Employment Relationship
  12. Practice Quiz: Lesson 2 Practice Quiz
  13. Video: Video: U.S. Employment Law
  14. Video: Video: U.S. Labor Law
  15. Video: Video: Employment and Labor Law: Non-U.S. Examples
  16. Video: Video: Pay Attention to the Law, But Don't Be Paralyzed By It
  17. Discussion Prompt: Discussion: Important Work-Related Laws in Your Country?
  18. Practice Quiz: Lesson 3 Practice Quiz
  19. Video: Course Re-cap: Putting it All Together
  20. Video: Video: Interview with HR VP
  21. Video: (Optional) Video: Careers in HRM
  22. Video: Video: Looking Ahead to the Other Courses
  23. Reading: Reflection Exercise: Create a Mad Lib (optional, quick, and hopefully funny)
  24. Practice Quiz: Looking Back

Graded: Managing in a Complex System
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