Elicitation, Requirements Management and Communication

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Online, Tues. March 5

Enroll Now

• Online course: Internet access required
• March 5 to April 30
• $995 (EDP 846527)

David Zhu, B.S., PMP, CISA, CBAP, is a senior program manager at Yahoo!. As a career-long business consultant, Zhu has provided business analysis services and delivered solutions to top organizations including Intel, Disney, Sony, Medtronics and Volkswagen.

Textbook(s) for this course: Note: ISBN 10: 0981129218
A Guide to the Business Analysis Body of Knowledge (BABOK Guide)
Publisher: International Institute of Business Analysis
Edition: 2.0
Publication Year: 2009
ISBN: 9780981129211

AND Note: ISBN 10: 1567262112
Getting It Right: Business Requirement Analysis Tools and Techniques
Author: Kathleen B. Hass, Don J. Wessels, Kevin Brennan
Publisher: Management Concepts, Inc.
Publication Year: 2007
ISBN: 9781567262117

AND Note: ISBN 10: 1567262104
Unearthing Business Requirements: Elicitation Tools and Techniques
Author: Rosemary Hossenlopp, Kathleen B. Hass
Publisher: Management Concepts, Inc.
Publication Year: 2007
ISBN: 9781567262100

X448.2 (2 semester units in Business Administration)

30 cdu: IIBA provider E234; IIBA Program Code: E234-002

A requirement in the Certificate Program in Business Analysis; an elective in the Professional Program in Business Process Management

Learn how to manage conflicts, issues and changes to ensure that stakeholders agree on the solution scope. Study the elicitation knowledge area. Explore the requirements management and communication knowledge area, which describes the activities and considerations for managing and expressing requirements to a broad and diverse audience. Gain the training and knowledge necessary to become a Certified Business Analyst Professional (CBAP®). Those who intend to sit for the CBAP exam should also meet IIBA® testing requirements.

Future-Term Courses and Enrollments

Courses are offered three terms per year: spring, summer, fall. Information about upcoming courses is available when enrollment opens each term.

• Spring term: Enrollment opens in early December. Classes begin in January.
• Summer term: Enrollment opens in early April. Classes begin in late May.
• Fall term: Enrollment opens in early July. Classes begin in August.

Join our email list for periodic updates about course availability.

Sections Closed for Enrollment:

Online, Thurs. Oct. 25

NOTE: This section is temporarily closed. Please notify me when this section opens.

• Online course: Internet access required
• Oct. 25 to Dec. 20
• $995 (EDP 848325) Proctored final exam

David Zhu, B.S., PMP, CISA, CBAP, is a senior program manager at Yahoo!. As a career-long business consultant, Zhu has provided business analysis services and delivered solutions to top organizations including Intel, Disney, Sony, Medtronics and Volkswagen.

Online, Thurs. Jan. 3

NOTE: This section is temporarily closed. Please notify me when this section opens.

• Online course: Internet access required
• Jan. 3 to Feb. 28
• $995 (EDP 846519)

David Zhu, B.S., PMP, CISA, CBAP, is a senior program manager at Yahoo!. As a career-long business consultant, Zhu has provided business analysis services and delivered solutions to top organizations including Intel, Disney, Sony, Medtronics and Volkswagen.