Certified Performance Audit Professional - Singapore November 2017

Course Overview

Learn how to audit the maturity level of Performance Management Systems.
The Performance Maturity Model Framework embeds in its development over 8 years of research in the field of performance architecture development and the use of maturity models for capability maturity levels diagnosis. This educational program presents a rigorous approach to diagnosing and auditing the maturity of performance architectures for 5 capabilities: strategic planning, performance measurement, performance management, performance culture and employee performance management. It involves the use of a proprietary Integrated Performance Maturity Model Framework with the scope of mapping maturity gaps and identifying a set of next actions that will ensure the progression to the next maturity level.

Learning objectives

• Understand how to deploy and conduct a performance audit process;
• Learn how to use the Performance Maturity Model Framework as part of the audit methodology;
• Develop the ability to interpret the data and perform statistical analysis based on the survey results received;
• Gain clear understanding and insights for reviewing performance management documents produced by the organization assessed.

Who should attend?

• Senior & Middle Management Professionals
• Internal & External Performance Audit professionals
• Performance management systems experts

Topics:

• Understanding the Context for Performance Management Auditing
• The Pillars of the Performance Management Systems
• Performance Management Auditing Instruments
• The Performance Audit Project Plan
• The Performance Management Maturity Survey
• Interviewing Key Stakeholders
• Analysis of Performance Management Documents
• Create insightful data analysis
• Consolidate the Audit Report
• Present the Audit Findings & Recommendations
• Program Overview & Next Steps
• Review & Certification Exam

Speaker/s
Alin Sonda - Management Consultant, The KPI Institute

Alin Sonda is a Management Consultant at The KPI Institute, a research institute specialized in business performance which operates research programs in 12 practice domains ranging from strategy and KPIs, to employee performance and from customer service to innovation performance. The KPI Institute is also considered today the global authority on Key Performance Indicators (KPIs) research and education.

Special Offer
The certification process is finalized only when you complete all of the 3 stages of the learning experience.
Nonetheless, you will receive a:

• Certificate of Completion(soft copy): after completing pre-course activities and passing the Certification Exam;
• Certificate of Attendance(hard copy): after participating in the 3 days of onsite training course;
• Certified Performance Audit Professional Diploma (hard copy): after successfully completing all of the 3 stages of the learning experience.