Online Knowledge Product SAP Service and Asset Management (SAM) Edition 2008
- Product type
Online Knowledge Product SAP Service and Asset Management (SAM) Edition 2008
Provider rating:
Description
Goals
- Describe SAP Service and Asset Management (SAM) Edition 2008
- Plan SAP Service and Asset Management (SAM) Edition 2008
- Implement SAP Service and Asset Management (SAM) Edition 2008
Audience
- Service and Asset Management Consultants
Prerequisites
Essential- * The SAM Edition 2008 Learning Maps are designed for qualified project participants. You require:
- Knowledge equivalent to a consultant profile for SAP SAM Edition 2005.
- More than 12 months project experience
- Upcoming participation in an SAP SAM Edition 2008 project
Content
- Service Management
-
- SAP CRM 7.0 - SAP CRM Service Overview
- Delta Enhancements in Details
- Field Service
- Depot Repair
- Warranty and Claim Management
- Service C…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Goals
- Describe SAP Service and Asset Management (SAM) Edition 2008
- Plan SAP Service and Asset Management (SAM) Edition 2008
- Implement SAP Service and Asset Management (SAM) Edition 2008
Audience
- Service and Asset Management Consultants
Prerequisites
Essential- * The SAM Edition 2008 Learning Maps are designed for qualified project participants. You require:
- Knowledge equivalent to a consultant profile for SAP SAM Edition 2005.
- More than 12 months project experience
- Upcoming participation in an SAP SAM Edition 2008 project
Content
- Service Management
-
- SAP CRM 7.0 - SAP CRM Service Overview
- Delta Enhancements in Details
- Field Service
- Depot Repair
- Warranty and Claim Management
- Service Contract Management
- Installed Base Management
- Customer Service and Support
- IT Service Management
- Summary
- Service Parts Fulfillment
-
- Service Parts Management – Overview
- Third Party Order Processing (TPOP) – Overview
- TPOP (Third Party Order Processing) - Enhancements SAP CRM 7.0
- Claims and Returns Management
- Summary
- Service Parts Planning
-
- Service Parts Management – Overview
- Service Parts Planning
- Summary
- Service Parts Warehousing
-
- SAP EWM 7.0 Overview
- New Features in SAP EWM 7.0
- Enhanced Features in SAP EWM 7.0
- Service Parts Warehousing
- Self-Test
- Summary
- Enterprise Asset Management
-
- EAM Portal Role Enhancements (SAP Enhancement Package 2 for SAP ERP Only)
- Maintenance Planning and Scheduling (SAP Enhancement Package 2 for SAP ERP Only)
-
- Configuration Control (SAP Enhancement Package 2 for SAP ERP Only)
- Handover/ Takeover of Technical Objects (SAP Enhancement Package 3 for SAP ERP Only)
- Environmental Compliance Integration (SAP Enhancement Package 3 for SAP ERP Only)
- Continuous Improvements in EAM (SAP Enhancement Package 4 for SAP ERP Only)
- Fleet Management with EAM (SAP Enhancement Package 4 for SAP ERP Only)
- Inspection Rounds with EAM (SAP Enhancement Package 4 for SAP ERP Only)
- Rotables Management with EAM (SAP Enhancement Package 4 for SAP ERP Only)
- Time Zone Support with EAM (SAP Enhancement Package 4 for SAP ERP Only)
- Warranty Management with EAM (SAP Enhancement Package 4 for SAP ERP Only) Summary
- Summary
Notes
- This content is provided by SAP’s Online Knowledge Products. Information regarding Online Knowledge Products and instructions on how to access the Online Knowledge Products are available: http://service. sap.com/okp
- Course Length: ~ 75:00 hours
- All materials are online
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