Online Knowledge Product SAP Customer Relationship Management (CRM) 7.0
Goals
- Describe SAP CRM 7.0
- Plan SAP CRM 7.0
- Implement SAP CRM 7.0
Audience
- Consultants
- Technology Consultants
- Support Consultants
Prerequisites
Essential- * The SAP CRM 7.0 Learning Maps are designed for qualified project participants. You require:
- Knowledge equivalent to a consultant certification for SAP CRM 2007
- More than 12 months project experience
Content
- SAP CRM Roles (also Technology and Support Consultants)
-
- Sales
- Service
- Marketing
- Interaction Center
- Web Channel
- Partner Channel Management
- IT Service Management
- Mobile Field Applications
- Technology
- SAP CRM 7.0 Industry Roles
-
- Media
- Public Sector
- Service Parts Management
- Telecommunications
- Utilities
Notes
- This content i…
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Goals
- Describe SAP CRM 7.0
- Plan SAP CRM 7.0
- Implement SAP CRM 7.0
Audience
- Consultants
- Technology Consultants
- Support Consultants
Prerequisites
Essential- * The SAP CRM 7.0 Learning Maps are designed for qualified project participants. You require:
- Knowledge equivalent to a consultant certification for SAP CRM 2007
- More than 12 months project experience
Content
- SAP CRM Roles (also Technology and Support Consultants)
-
- Sales
- Service
- Marketing
- Interaction Center
- Web Channel
- Partner Channel Management
- IT Service Management
- Mobile Field Applications
- Technology
- SAP CRM 7.0 Industry Roles
-
- Media
- Public Sector
- Service Parts Management
- Telecommunications
- Utilities
Notes
- This content is provided by SAP’s Online Knowledge Products. Information regarding Online Knowledge Products and instructions on how to access the Online Knowledge Products are available: http://service. sap.com/okp
- Course Length: ~ 180 hours
- All materials are online
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
