Online Knowledge Product SAP Customer Relationship Management (CRM) 7.0

Product type

Online Knowledge Product SAP Customer Relationship Management (CRM) 7.0

SAP Training
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Description

Goals

  • Describe SAP CRM 7.0
  • Plan SAP CRM 7.0
  • Implement SAP CRM 7.0

Audience

  • Consultants
  • Technology Consultants
  • Support Consultants

Prerequisites

Essential
  • * The SAP CRM 7.0 Learning Maps are designed for qualified project participants. You require:
  • Knowledge equivalent to a consultant certification for SAP CRM 2007
  • More than 12 months project experience

Content

  • SAP CRM Roles (also Technology and Support Consultants)
    • Sales
    • Service
    • Marketing
    • Interaction Center
    • Web Channel
    • Partner Channel Management
    • IT Service Management
    • Mobile Field Applications
    • Technology
  • SAP CRM 7.0 Industry Roles
    • Media
    • Public Sector
    • Service Parts Management
    • Telecommunications
    • Utilities

Notes

  • This content i…

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Goals

  • Describe SAP CRM 7.0
  • Plan SAP CRM 7.0
  • Implement SAP CRM 7.0

Audience

  • Consultants
  • Technology Consultants
  • Support Consultants

Prerequisites

Essential
  • * The SAP CRM 7.0 Learning Maps are designed for qualified project participants. You require:
  • Knowledge equivalent to a consultant certification for SAP CRM 2007
  • More than 12 months project experience

Content

  • SAP CRM Roles (also Technology and Support Consultants)
    • Sales
    • Service
    • Marketing
    • Interaction Center
    • Web Channel
    • Partner Channel Management
    • IT Service Management
    • Mobile Field Applications
    • Technology
  • SAP CRM 7.0 Industry Roles
    • Media
    • Public Sector
    • Service Parts Management
    • Telecommunications
    • Utilities

Notes

  • This content is provided by SAP’s Online Knowledge Products. Information regarding Online Knowledge Products and instructions on how to access the Online Knowledge Products are available: http://service. sap.com/okp
  • Course Length: ~ 180 hours
  • All materials are online

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.