Accounts Receivable Clerk II

Goals

• Understand the sales order, delivery and billing process
• Execute the billing process
• Understand how to process a complaint
• Create and maintain customer master data
• Display customer balances
• Identify the invoice management functionalities
• Create invoices and credit memos
• Post incoming payments
• Understand the difference between customer correspondence and internal analysis
• Issue customer correspondence
• Explain cash management including; manual and electronic bank statement, financial planning and internal analysis
• Import electronic bank statement
• Process manual bank statement
• Explain cash receipts and cash payments

Audience

• Accounts Receivable Clerk
• Functional Project Team Members
• Super Users
• IT Business Analyst
• Transactional End Users

Prerequisites

• ERP930 Role Based Training - Financial Processes I
• ERP932 Accounts Receivable Clerk I & Accounts Payable Clerk I

Course based on software release

• ECC 6.0

Content

• ERP253 - Billing Overview
• ERP254 - Accounts Receivable
• ERP257 – Cash Management

Notes

• This course is part of the ‘Financial Processes’ role based training series.
• Course length: 8 hours

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