UPK Knowledge Center Management Rel 11.1

The UPK Knowledge Center is a component of the User Productivity Kit Professional installation. The UPK Knowledge Center Rel. 11.1 course is designed for end users and curriculum managers in need of deploying and tracking online training courses created in UPK Developer Rel 11.1.

Through hands-on exercises, participants will learn how to import and use outlines created in Developer to build various types of knowledge paths and deploy assessments. Participants will also use the Manager to manage users, usergroups, and knowledge paths to deploy the content. In addition, participants use the Reports Manager to run existing reports and create custom reports.

Learn To:

• Install Content and Create Knowledge Paths
• Create Users and Usergroups
• Assign Users to Usergroups
• Enroll Users and Usergroups in a Knowledge Path
• Use Expert Advice, Ask a Question, Review Feedback, and the Notebook
• Create and Use Reports

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

Audience

• Administrator
• Functional Implementer
• Project Manager
• System Administrator

Course Topics Getting Started

• Knowledge Center Overview
• Launch Manager
• Review Server Settings

Introduction to Knowledge Paths

• Knowledge Path Types
• Learn about Single Activity Knowledge Paths
• Learn about Curriculum Knowledge Paths
• Learn about Organizational Knowledge Paths
• Create Knowledge Path Categories

Create Knowledge Paths

• Set Knowledge Path Properties
• Create a Single Activity Knowledge Path
• Set Activity Properties
• Add Assessments to an Activity
• Create a Curriculum Knowledge Path
• Create an Organizational Knowledge Path
• Allow Personalized Content
• Create an Assessment-only Activity

Work with Users and Usergroups

• Create a User
• Set User Permissions
• Enable a User as an Expert or Feedback Monitor
• Search for Users
• Create Usergroups
• Add Users to a Usergroup
• Enroll a Usergroup in a Title
• Delete a Usergroup

Manage Knowledge Paths

• Enroll Usergroups in a Knowledge Path
• Enroll Users in a Knowledge Path
• Assign Enrollment Dates for a User or Usergroup
• Assign a Knowledge Path to a User or Usergroup
• Unenroll Users and Usergroups from Knowledge Paths
• Edit, Move, Delete, and De-Activate Knowledge Paths

Knowledge Center Features

• Use Expert Advice
• Expert Advice in the User Interface
• Ask a Question - User
• Answer a Question - Expert
• Use Feedback
• Provide Content Feedback
• Monitor User Feedback
• Use the Notebook

Install Titles

• Import a Title
• Edit Title Properties
• Re-Import a Title

Create and Use Custom Reports

• Run Sample Reports
• View Report Details
• Run Filtered Reports
• Create a New Report
• Add Report Groups and Data Columns
• Add Report Filters
• Select a Report Format
• Export and Import Custom Reports

Standard User Reports

• Standard Reports Overview
• Run a Standard Report
• Standard Reports - Details

Course Objectives

• Enroll Users and Usergroups in Knowledge Paths
• Create Knowledge Path Categories
• Create Different Types of Knowledge Paths
• Learn about Single Activity, Curriculum, and Organizational Knowledge Paths
• Add Activities to a Knowledge Path
• Set Activity Properties
• Add Assessments to an Activity
• Set Assessment Properties
• Allow Personalized Content
• Create User Accounts
• Create Usergroups and Assign Users
• Use Expert Advice and Feedback
• Use the Notebook
• Import Titles
• Run Custom and Standard Reports
• Create New Custom Reports