Virtual Leadership (Spring 2013)

With most workplaces making the shift from localization to globalization, managers and directors must learn to effectively lead and engage team members remotely through technology based platforms to spearhead national and global leadership. Learn the nuances of synchronous and asynchronous communication; parse digital and verbal cues; research and use of virtual environments and online platforms to help facilitate communication, objectives, and corporate messages; balance group thinking and individual autonomy; and coach individuals using internal and external motivation. Topics include engagement among remote workers, global workplaces, and multi-generational employees. Students acquire a basic understanding of how to use technology and online platforms, coaching principles, group facilitation strategies, and feedback as motivational tools.