Course 5377: Troubleshooting Applications on Windows Vista in an Enterprise Environment

Introduction In this online course, you troubleshoot applications on Windows Vista including, policy settings, and deployment issues. In addition, there is a treatment of SMS, Group Policy, Add/Remove Programs, domain membership, and file shares. This also helps prepare you for certification exams 70-621, 70-622. This online course is composed of a rich multimedia experience coupled with comprehensive technical labs. It is intended for Desktop Specialists and IT Professionasl who must deploy operating systems or applications in an enterprise environment.

To get the most out of this course it is recommended that you have strong Windows Vista technical skills. This course also helps you prepare to become Microsoft® Certified. Objectives At the end of the course, students will be able to:

• Describe Application Compatibility issues in Windows Vista.
• Describe the tools used to troubleshoot application compatibility.
• Identify possible Windows Vista application issues in an enterprise environment.

Modules & Lessons Course Overview Module Introduction Navigation Overview Lab Information Course Information Troubleshooting Applications on Computers Running Windows Vista in an Enterprise Environment Module Introduction An Introduction to Application Compatibility in Windows Vista Lesson Introduction What is Application Compatibility? The Application Compatibility Community Process for Obtaining Certification in the Microsoft Partner Program What Is the Solution Accelerator for Business Desktop Deployment? Guidelines for Selecting Alternate Deployment Methods Self Test Application Compatibility Tools for Windows Vista Lesson Introduction How to use Windows Compatibility Assistant What is the Microsoft Application Compatibility Toolkit (ACT) v5.0? The Microsoft Standard User Analyzer Self Test Application Issues in an Enterprise Environment Lesson Introduction Operating System Platform Issues Operating System Security Issues What are the Issues Relating to Permissions and User Rights? Group Policy Considerations for Application Deployment Guidelines for Troubleshooting Application and Networking Issues Additional Resources for Application Troubleshooting Self Test Lab: Troubleshooting Applications Running on Computers Running Windows Vista in an Enterprise Environment Lesson Introduction Scenario Exercise Information Launch the Lab Lab Review Tech Tips Lesson Introduction Guidelines for Testing Applications for Windows Vista Compatibility Certified for Windows Vista Logo - Program Requirements Self Test Module Summary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 2000 or higher
• Microsoft Internet Explorer 6.0 or higher
• Adobe Flash 7.0 or higher (1MB disk space needed to install)
• Microsoft Silverlight 4.0 or higher
• Microsoft Windows Media Player 7.0 or higher
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, and either speakers or headphones (for multi-media audio).
• Internet bandwidth of 56K or faster. Broadband internet access is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled