Course 4118: Core Training for Microsoft Windows 2000 Professional

Introduction The goal of this course is to provide computer users with the skills and knowledge to organize, manage, and utilize the features of a computer with the Microsoft Windows 2000 Professional operating system. Topics covered include: personalizing the computer; installing hardware and software; working with files and folders; adding printers and printing files; working in a networked, or offline, environment; using the internet, and communicating via e-mail; and protecting data. Modules & Lessons How to Use This Course What's New in Microsoft Windows 2000 Professional? Skills Assessment Getting Started Lesson Introduction Logging On, Starting Programs, and Shutting Down Managing Open Windows Protecting Your Computer Getting Help Lesson Introduction Taking Advantage of Help Getting Help in a Dialog Box Keeping Your Computer Up to Date Working with Files and Folders Lesson Introduction Viewing Files and Folders Creating and Renaming Files and Folders Opening, Saving, and Compressing Files Moving and Copying Files and Folders Creating Shortcuts to Files and Folders Deleting and Recovering Files and Folders Searching for Files and Folders Personalizing Your Computer Lesson Introduction Customizing the Desktop Appearance Customizing the Taskbar and Start Menu Making Your Computer More Accessible Changing Your Screen Resolution Installing Hardware and Software Lesson Introduction Adding a Hardware Device Updating a Device Driver Adding and Removing Programs Adding Printers and Printing Files Lesson Introduction Adding a Local Printer Finding and Adding a Network Printer Printing Documents and Files Controlling a Print Job Working in a Network Environment Working in a Network Environment Sharing Resources on a Network Mapping a Network Drive Searching for Computers on a Network Creating a Dial-Up Connection Accepting a Dial-Up Connection Connecting and Disconnecting Using the Internet Lesson Introduction Setting Up Internet Accounts Connecting to the Internet Through a Local Network Searching for Information on the Web Viewing Favorite and Previously Visited Web Pages Working Offline Lesson Introduction Making Network Files Available Offline Synchronizing Changes to Offline Files Browsing Web Pages While Offline Communicating with E-Mail Lesson Introduction Composing and Sending an E-Mail Message Opening and Replying to an E-Mail Message Managing E-Mail Messages Protecting Data and Optimizing Your Computer Lesson Introduction Encrypting Files and Folders Setting File and Folder Permissions Backing Up Data Restoring Data Optimizing Computer Efficiency Optimizing Power Consumption Glossary System Requirements To view this course, you need:

• A Pentium II, 256 MB RAM with a processor speed greater than or equal to 400 MHZ
• Microsoft® Windows® 98SE or higher
• Microsoft Internet Explorer 5.01
• Macromedia Flash 6.0 or higher (1MB disk space needed to install)
• Microsoft XML Core Services 3.0 or higher
• A Super VGA monitor with minimum screen resolution 1024x768, with 16-bit color.
• A sound card, speakers, or headphones are recommended.
• Internet bandwidth of 56K or faster. Broadband is recommended.

For courses containing Virtual Server-based labs (courses in the IT Professional and Developer Catalog), you will need:

• Microsoft Virtual Server ActiveX control (1MB disk space needed to install)

Test your computer's capabilities to see if it supports this course. Accessibility Requirements The following software must be running on your computer in order to access this course with Screen Reader Software:

• Microsoft Internet Explorer 6.0 or higher
• Window-Eyes from GW Micro
• JAWS from Freedom Scientific
• MSAA enabled