Atlassian Jira Service Management für Anwender

Total time: 1 day
Location: Online
Starting date and place: 3 starting dates

Atlassian Jira Service Management für Anwender

GFU Cyrus AG

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Starting dates and places

Online: Zoom

15 May 2026

Online: Zoom

14 Aug 2026

Online: Zoom

6 Nov 2026

Description

Schulungen der Extraklasse ✔ Durchführungsgarantie ✔ Trainer aus der Praxis ✔ Kostenfreies Storno ✔ 3=2 Kostenfreie Teilnahme für den Dritten ✔ Persönliche Lernumgebung ✔ Kleine Lerngruppen

Seminarziel

Jira Service Management hilft im IT-Team, eine hochwertige Serviceerfahrung zu bieten
Nach dem Seminar kennen die Teilnehmer Jira Service Desk und können damit erfolgreich Service-Management im Unternehmen umsetzen.

Inhalt

Ein Überblick
Rollen in JSD
Projekte
Das Kunden-Portal
Handhabung als Agent
Customer Notification
Workflows im JSD
Queue Management
SLA Metric
Confluence Knowledge Base
JQL im JSD
Automation
Reports

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Didn't find what you were looking for? See also: IT Service Management, Usability, ITIL Foundation, ITIL Service Manager, and ITIL Practitioner.

Seminarziel

Inhalt

Ein Überblick
Rollen in JSD
Projekte
Das Kunden-Portal
Handhabung als Agent
Customer Notification
Workflows im JSD
Queue Management
SLA Metric
Confluence Knowledge Base
JQL im JSD
Automation
Reports

Get alternatives

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.