MANAGING GENERATIONS AT WORK TRAINING

In a recent survey, one-third of workers reported that they had been offended by someone of a different generation at work. At least 33% of those in your office have been insulted, hurt or upset by a remark, a joke, an outfit or an attitude.

For the first time in history, 4 generations — Traditionalists, Baby Boomers, Generation X, and Millennials — have presented new challenges for managers and their employees in the workplace. A definite lack of awareness exists among these four distinct generations. Typically, those of each generation feel they know best, better than those who came earlier, and certainly much better than the new kids on the block. This leads to management challenges and productivity issues.

The four Generations in the Workplace training program is the perfect tool to bridge the generational gaps, building awareness that will lead to better hires, happier employees, stronger teams, and healthier organizations. It helps participants understand what makes each generation unique, and how each adds its own perspective and value to the workplace.

Objectives
Participants will learn to:

• Build an understanding of their own core values and behaviors
• Develop a framework for understanding the behaviors and core values of each generation — Traditionalists, Baby Boomers, Generation X, and Millennials
• Utilize a shared model for building generational competence and tools for cross cultural communication
• Address motivational issues by understanding the 4 generations more thoroughly
• Decrease negative judgments and generational stereotyping
• Improve decision-making by practicing real world critical incident scenarios
• Acquire an overall appreciation for generational differences