Using Splunk IT Service Intelligence (USISI)
Using Splunk IT Service Intelligence (USISI)
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Starting dates and places
This product does not have fixed starting dates and/or places.
Description
Voraussetzungen
To be successful, students should have a working understanding of the following courses:
- Intro to Splunk
Optionally:
- Using Fields (SUF)
- Visualizations
- Working with Time (WWT)
- Introduction to Dashboards (ITD)
Zielgruppe
Users/Analysts.
Detaillierter Kursinhalt
Module 1 – Monitoring Services with Service Analyzer
- Define key service intelligence concepts
- Describe IT Service Intelligence user roles
- Examine the IT Service Intelligence user interface
- Monitor Services with Service Analyzer
Module 2 – Monitoring Entities with Infrastructure Overview
- Describe what entities are
- Monitor entity info overviews with Dashboards
- Monitor entities metrics with the Analytics pane
- Di…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Voraussetzungen
To be successful, students should have a working understanding of the following courses:
- Intro to Splunk
Optionally:
- Using Fields (SUF)
- Visualizations
- Working with Time (WWT)
- Introduction to Dashboards (ITD)
Zielgruppe
Users/Analysts.
Detaillierter Kursinhalt
Module 1 – Monitoring Services with Service Analyzer
- Define key service intelligence concepts
- Describe IT Service Intelligence user roles
- Examine the IT Service Intelligence user interface
- Monitor Services with Service Analyzer
Module 2 – Monitoring Entities with Infrastructure Overview
- Describe what entities are
- Monitor entity info overviews with Dashboards
- Monitor entities metrics with the Analytics pane
- Discover what events the entity is generating
Module 3 – Visualizing Services with Glass Tables
- Describe glass tables
- Use glass tables
- Design glass tables
- Top bar controls
- Configuration bar
- Visualization types
- Source
- Configure glass tables
Module 4 – Investigating Issues with Deep Dives
- Describe deep dive concepts and their relationships
- Use default deep dives
- Create and customize new custom deep dives
- Add and configure lanes
- Customize lane views
- Describe effective workflows for troubleshooting
Module 5 – Managing Episodes
- Define key episode terms and their relationships
- Describe the episodes workflow
- Work with episodes
- Impact tab
- Timeline tab
- Similar Episodes tab
- Common fields
- Bi-directional ticketing
- Reference links
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate $1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.