Types of Conflict

Unfortunately Coursera (CC)'s trainings are no longer available on Springest

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Diplomacy and Protocol Course

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Objective and overview The course aim is an intensive one day workshop into diplomatic protocol, which is appropriate for staff within all …

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Working with High-Conflict People as a Manager

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Managers need to work with all types of people, even those considered to be difficult or high-conflict people. Learn how to manage and lead…

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Fred Kofman on Managing Conflict

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Do you dread difficult conversations? Avoiding conflict doesn't save relationships. Managing conflict makes them stronger. Learn the tools …

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Improving Your Conflict Competence

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Workplace conflict is inevitable. But it doesn't have to end badly. In this course, author and conflict expert Craig Runde helps you manage…

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Silence and Emotional Intelligence: The Power of Pausing

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Silence can feel uncomfortable, but it holds powerful insights. In this course, Dr. Marcie Beigel reveals how to use silence for positive i…

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Embracing Conflict as a Gift

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While most people do not like conflict, and many go out of their way to avoid it, conflict can often be a gift. In this audio-only course a…

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Managing Teams

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Learn to motivate, communicate with, and manage a team.Group dynamics impact productivity and employee satisfaction, so it's important for …

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Conflict Resolution For Beginners

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How often have you heard someone say that they hate conflict? Or, how often have you avoided conflict yourself? While it may seem good enou…

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Managing Teams (2013)

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Group dynamics impact productivity and employee satisfaction, so it's important for managers to cultivate positive relationships among cowo…

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Managing Teams

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Group dynamics impact productivity and employee satisfaction, so it's important for managers to cultivate positive relationships among cowo…