The hidden value – Lean in manufacturing and services
Description
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About this course: Lean is a powerful methodology that enables managers and employees to shift their mindset and helps companies to keep their business sustainable by creating competitive advantage. Today, in an increasingly complex and dynamic world, where companies struggle to maintain competitive advantage, Lean is more important than ever. This course combines the experience of many senior experts and practitioners from the Boston Consulting Group and École des Ponts, and brings perspectives on Lean in manufacturing and services. It offers strong topic foundation as well as deep practical insights into the art of continuous improvement. In this course, you will learn: - why Lean is …
Frequently asked questions
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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan .
- Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
- Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.
About this course: Lean is a powerful methodology that enables managers and employees to shift their mindset and helps companies to keep their business sustainable by creating competitive advantage. Today, in an increasingly complex and dynamic world, where companies struggle to maintain competitive advantage, Lean is more important than ever. This course combines the experience of many senior experts and practitioners from the Boston Consulting Group and École des Ponts, and brings perspectives on Lean in manufacturing and services. It offers strong topic foundation as well as deep practical insights into the art of continuous improvement. In this course, you will learn: - why Lean is a key driver for sustainable competitive advantage - how different companies can leverage Lean to create value both in manufacturing and services - what it takes to drive a Lean transformation and build a culture of continuous improvement - how new technologies impact traditional lean practices
Who is this class for: This course has been designed for students in business or engineering who want to discover the fundamental principles of Lean, and also for professionals who want to leverage Lean to improve their working environment or transform their company.
Created by: École des Ponts ParisTech, BCG-
Taught by: Aurélie Delemarle, Ph.D, Academic Chair, Industrial Engineering Department
Ecole des Ponts ParisTech -
Taught by: Dr. Thomas Frost, Expert Principal
The Boston Consulting Group -
Taught by: Salvatore Cali , Expert Principal
The Boston Consulting Group -
Taught by: Elsa Blume, Senior Learning & Development Specialist
The Boston Consulting Group
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
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École des Ponts ParisTech École des Ponts ParisTech, may be France’s oldest engineering school (since 1747), but it remains young and very much in the present, as it has always been, in training talented, innovative future leaders in order to transform today’s realities and build tomorrow’s world in key areas of day-to-day life, such as transport, housing, and urban services, and also in foundational fields like energy, environment, climate sciences, spatial planning or sustainable development… We are happy to welcome you to be part of our community of students and senior executives whom are offered the best experience in terms of excellence and open minded approach to Elite Higher and Executive education. BCG We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with 85 offices in 48 countries. For more information, please visit bcg.com.Syllabus
WEEK 1
How Lean benefits companies
11 videos, 4 readings expand
- Video: Introduction to the course
- Video: Introduction to Lean
- Discussion Prompt: Meet & Greet
- Reading: Survey
- Video: Define the value for the end-customer
- Video: Not every Euro spent creates value
- Video: How to discover the hidden value
- Video: Lean key concepts and definitions
- Reading: Key Concepts and Definitions
- Video: Lean applies to all types of companies and contexts
- Video: Happy employees make happy customers who make happy shareholders
- Video: Lean principles enable winning strategies
- Video: How a lean operating model creates competitive advantage
- Video: Key take-aways
- Reading: BCG Perspectives on Lean
- Reading: Academic References
Graded: Check your understanding
Graded: Check your understanding
Graded: Check your understanding
Graded: Week 1 Assignment
WEEK 2
How to apply Lean to improve manufacturing
11 videos, 2 readings expand
- Video: Introduction
- Video: The origins of Lean manufacturing
- Video: How Lean delivers impact in manufacturing
- Video: The Lean manufacturing system
- Video: Map the value creation process
- Video: Optimize the material flow
- Video: Standardize processes
- Video: Improve machine performance
- Video: Control quality
- Video: A BCG view on Industry 4.0
- Video: Key takeaways
- Reading: BCG Perspectives on Lean
- Reading: Academic References
Graded: Check your understanding
Graded: Check your understanding
Graded: Check your understanding
Graded: Week 2 Assignment
WEEK 3
How to apply Lean to improve services
12 videos, 1 reading expand
- Video: Introduction
- Video: Services: the forgotten half of operations
- Video: The four key differences between Lean in manufacturing and in services
- Video: How Lean delivers impact in services
- Video: Don't fix symptoms, fix root causes
- Video: Map the value creation process
- Video: Improve the value creation process with Kaizen and VSD
- Video: How autonomy and cooperation can avoid waste
- Video: The right man at the right place: optimizing human capital
- Video: Don’t do lean without digital, don’t do digital without lean
- Video: A BCG view on Service 4.0
- Video: Key takeaways
- Reading: BCG Perspectives on Lean
Graded: Check your understanding
Graded: Check your understanding
Graded: Check your understanding
Graded: Week 3 Assignment
WEEK 4
Lean as a new mindset to drive transformation
10 videos, 1 reading expand
- Video: Introduction
- Video: From predicting better to being better prepared
- Video: The customer-centricity imperative
- Video: Lean empowers creativity through standardization
- Video: Lean looks at constraints as resources
- Video: From top management to operators, all actors have a role to play
- Video: Daily Lean: implementing Lean on a day-to-day basis
- Video: How to build Lean Capabilities
- Video: Key takeaways
- Reading: BCG Perspectives on Lean
- Video: Conclusion to the course
- Discussion Prompt: What are the key learnings from this course you will use in the future?
Graded: Check your understanding
Graded: Check your understanding
Graded: Week 4 Assignment
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