Successful Interviewing

Unfortunately Coursera (CC)'s trainings are no longer available on Springest

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Hiring Strategies Training Course

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Successful companies hire the right person for the right job. They use specific hiring strategies to help them identify and recruit the rig…

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Customer Service: Preventing Turnover

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Customer service costs organizations billions of dollars each year, and employee turnover represents a sizable chunk of those dollars. In t…

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Getting into the Mind of the Hiring Manager (2020)

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Even when technology plays a role in the hiring process, those systems are programmed by people who have their own ideas, biases, and assum…

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Getting into the Mind of the Hiring Manager

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Although technology is engaged in many ways in the hiring process, those systems are programmed by people who have their own ideas and assu…

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Succession Planning

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Succession planning ensures that there are highly qualified people in all of your mission critical positions—not just today, but tomorrow…

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Hiring an Employee for Managers

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The secret to a company’s success often lies in the people you hire. As a manager, you depend on your direct reports to deliver results. …

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Marketing on LinkedIn (2024)

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LinkedIn provides a massive opportunity for you to get your profile, organization, and work history in front of the people who may work wit…

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Skills-First Talent Acquisition

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As companies and organizations search for new and better ways to acquire talent, skills-first hiring has emerged as an effective alternativ…

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Hire Better, Hire Faster with Social Media and Digital Platforms

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Social media permanently changed how hiring managers and HR professionals hire people. Now, data suggests that 70% of hiring managers have …

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Using Assessments to Hire Customer Service Reps

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If you’re a hiring manager, there’s probably no worse feeling than realizing you’ve hired the wrong person, especially in a customer …