Speak English Professionally: In Person, Online & On the Phone

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Speak English Professionally: In Person, Online & On the Phone

Coursera (CC)
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Description

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  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: Do you want to speak better English? This course will help you reach that goal. Speak English Professionally: In person, Online and On the Phone will boost your English speaking skills. In this 5 week course, you will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests on the phone. You will study and role play effective interviewing. You will prepare and give a sales “pitch”, introducing a product or service. Throughout the course, you will c…

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Didn't find what you were looking for? See also: English (FCE / CAE / CPE), C/C++, French, Spanish, and Teaching Skills.

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: Do you want to speak better English? This course will help you reach that goal. Speak English Professionally: In person, Online and On the Phone will boost your English speaking skills. In this 5 week course, you will learn how to identify and make a strong personal introduction. You will develop and demonstrate the speaking skills for group discussions: how to agree or disagree, how to clarify, restate and summarize. You will review and practice how to give information and respond to requests on the phone. You will study and role play effective interviewing. You will prepare and give a sales “pitch”, introducing a product or service. Throughout the course, you will change how you speak English and you will become more fluent and accurate when you speak. You will demonstrate culturally appropriate body language and tone. As you work through the course, you will complete self- and peer-evaluations. Through a combination of lectures, comprehension and vocabulary quizzes, practice and performance, you’ll gain the skills and confidence to communicate well in English, anywhere in the world. By the end of this course you will: • Change how you speak English • Improve your pronunciation and fluency • Increase your English vocabulary • Identify how culture influences your speech • Use culture to help you speak correctly • Demonstrate the best body language for different cultural settings • Know statements, questions and responses for different settings and situations

Created by:  Georgia Institute of Technology
  • Taught by:  Amalia B. Stephens, Lecturer

    Georgia Tech Language Institute
Basic Info Course 2 of 4 in the Improve Your English Communication Skills Specialization Language English, Subtitles: Persian, French, Japanese How To Pass Pass all graded assignments to complete the course. User Ratings 4.6 stars Average User Rating 4.6See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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Georgia Institute of Technology The Georgia Institute of Technology is one of the nation's top research universities, distinguished by its commitment to improving the human condition through advanced science and technology. Georgia Tech's campus occupies 400 acres in the heart of the city of Atlanta, where more than 20,000 undergraduate and graduate students receive a focused, technologically based education.

Syllabus


WEEK 1


Communicate in Person: The Power of Face to Face Connections
Through the lessons this module, you will be able to work on professional conversational vocabulary and proper word stress and intonation. After the final lesson you will be able to present a short "Elevator Speech."


4 videos, 8 readings, 3 practice quizzes expand


  1. Video: Introduction to Course
  2. Discussion Prompt: Introduce Yourself to Your Course Mates
  3. Reading: Consent Form
  4. Video: Small Talk & Conversational Vocabulary
  5. Reading: Review and Practice Small Talk
  6. Practice Quiz: Check Your Knowledge
  7. Video: Key Pronunciation: Stress & Intonation
  8. Reading: Practice Word Stress
  9. Reading: Practice Sentence Stress
  10. Reading: Practice Intonation
  11. Practice Quiz: Check Your Knowledge
  12. Video: The Elevator Speech
  13. Reading: Additional Resources
  14. Reading: Get from the Georgia Tech Language Institute
  15. Practice Quiz: Check Your Knowledge
  16. Reading: Get from The Georgia Tech Language Institute

Graded: Do an Elevator Speech

WEEK 2


Meet and Talk Online
This module looks at group discussion situations with the focus on video conferencing. By looking at various scenarios, you will learn key language for group discussion as well as gain some business etiquette.


3 videos, 2 readings, 2 practice quizzes expand


  1. Video: Basics of Meeting Online
  2. Reading: Additional Resources
  3. Practice Quiz: Check Your Knowledge
  4. Video: Group Discussion Language
  5. Practice Quiz: Check Your Knowledge
  6. Video: Video Conference Role Play
  7. Reading: Practice with Dialogues

Graded: Use Group Discussion Language

WEEK 3


Powerful Phone Talk
In this module, you will improve language use and pronunciation for phone conversations. Trickier pronunciation distinctions in can/can't and numbers will be the focus for pronunciation.


3 videos, 3 readings, 3 practice quizzes expand


  1. Video: Let's Learn Telephone Language
  2. Reading: Practice with Dialogues
  3. Practice Quiz: Check Your Knowledge
  4. Video: Key Pronunciation - Can/Can't & Numbers
  5. Reading: Practice Stress
  6. Practice Quiz: Check Your Knowledge
  7. Video: Phone Role Play
  8. Reading: Additional Resources
  9. Practice Quiz: Check Your Knowledge

Graded: Participate in a Phone Conversation

WEEK 4


Keys to a Strong Interview
Through the lessons in this module, you will be able to prepare yourself better for an interview in English. The three lesson will focus on improving your body language, pronunciation for -ed and -s ending words, and a practice interview questions.


3 videos, 4 readings, 2 practice quizzes expand


  1. Video: First Impressions: Body Language
  2. Reading: Practice Body Language
  3. Discussion Prompt: Talk about Body Language
  4. Practice Quiz: Check Your Knowledge
  5. Video: Key Pronunciation: -ed & -s Endings
  6. Reading: Practice -ed Endings
  7. Reading: Practice -s Endings
  8. Practice Quiz: Check Your Knowledge
  9. Video: Interview Role Play
  10. Reading: Additional Resources

Graded: Do a Mock Interview

WEEK 5


Put It All Together: Presentations
In this final module, you will have the chance to put all your newly gained language skills together into a presentation. The two lessons will help you organize and deliver your best presentation.


2 videos, 3 readings, 2 practice quizzes expand


  1. Video: Organizing Your Pitch: 3 Tells
  2. Reading: Additional Resources
  3. Practice Quiz: Check Your Knowledge
  4. Video: about Stress & Intonation
  5. Reading: Stress Rules
  6. Practice Quiz: Check Your Knowledge
  7. Reading: Where to go from here?

Graded: Deliver Your Pitch/Presentation
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