Professional Skills for International Business
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Professional Skills for International Business
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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan .
- Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
- Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.
About this course: This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA …
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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan .
- Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
- Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.
About this course: This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking. This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study. If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit www.londoninternational.ac.uk/mba This course is endorsed by CMI
Created by: University of London-
Taught by: David James, Founder and Director, DJ Learning Ltd
University of London
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University of London The University of London is a federal University which includes 17 world leading Colleges. Our International Programmes were founded in 1858 and have enriched the lives of thousands of students, delivering high quality University of London degrees wherever our students are across the globe. Our alumni include 7 Nobel Prize winners. Today, we are a global leader in distance and flexible study, offering degree programmes to over 50,000 students in over 180 countries. To find out more about studying for one of our degrees where you are, search for 'London International'.Syllabus
WEEK 1
Creating A Positive First Impression
In week one we will look at workplace relationships and communication, including making a positive first impression, collaborative stakeholder relationships, verbal and non-verbal communication, and how technology can impact on these areas.
16 videos, 18 readings expand
- Video: Introduction to the Course and Week 1
- Video: Creating A Positive First Impression
- Video: Interview with Claire Taylor | Making A Positive First Impression
- Материал для самостоятельного изучения: Ted Talk | Your Body Language Shapes Who You Are
- Материал для самостоятельного изучения: A Second Chance to Make the Right Impression
- Вопрос для обсуждения: Making A Positive First Impression
- Video: Cialdini's Six Principles of Influence
- Video: Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships
- Video: Interview with Michael Davis | Building Effective Relationships
- Video: Interview with Claire Taylor | Collaborative Relationships
- Video: Gary Yukl | Building Expert Power
- Материал для самостоятельного изучения: Mendelow's Stakeholder Matrix
- Video: Mendelow's Stakeholder Matrix
- Материал для самостоятельного изучения: CMI Checklist | Stakeholder Analysis and Management
- Материал для самостоятельного изучения: CMI Checklist | Developing Trust
- Материал для самостоятельного изучения: Five Questions to Identify Key Stakeholders
- Материал для самостоятельного изучения: Tips to Build and Manage Your Stakeholder Relationships
- Материал для самостоятельного изучения: Building Expert Power
- Video: Verbal and non-verbal communication
- Материал для самостоятельного изучения: Albert Mehrabian
- Материал для самостоятельного изучения: Understanding Non-Verbal Communication
- Video: Choosing an appropriate communication channel
- Материал для самостоятельного изучения: The 7 Cs of Communication
- Video: Key Concept: The 7Cs of Communication
- Video: Case Study: Interview with Oliver James | Applications of the 7Cs of Communication
- Вопрос для обсуждения: Comparing Experiences of Communication
- Материал для самостоятельного изучения: Communicating Across Cultures
- Video: Communication across cultures |Interview with Andrew Harding
- Материал для самостоятельного изучения: Communicating in the Virtual Workplace
- Материал для самостоятельного изучения: Geert Hofstede
- Video: Global Communication | Paul Taylor
- Video: Week 1 Summary
- Материал для самостоятельного изучения: Further Reading: First Impressions
- Материал для самостоятельного изучения: Further Reading: Communication
- Материал для самостоятельного изучения: Further Reading: Relationship Building
- Материал для самостоятельного изучения: Further Reading: Making A Positive First Impression
Graded: Week 1 Quiz
WEEK 2
Becoming A Role Model In The Workplace
This week will introduce you to the concept of role models in the workplace, from what is involved in being a role model, to aligning professional behaviours and workplace culture. You will also be introduced to example of best practice role models at all levels of an organisation, and have the opportunity to reflect on your own professional behaviours and potential.
6 videos, 7 readings expand
- Video: Week 2 Introduction
- Video: Interview with Oliver James | Becoming A Role Model In The Workplace
- Материал для самостоятельного изучения: The Seven Traits of a Role Model
- Video: Managerial Role Models | Interview with Andrew Harding
- Video: Managerial Role Models | Interview with Paul Taylor
- Вопрос для обсуждения: Attributes of a Role Model
- Материал для самостоятельного изучения: How Women (and Men) Can Find Role Models When None Are Obvious
- Материал для самостоятельного изучения: Professional Development Is Key To Advancing Your Career
- Материал для самостоятельного изучения: Managing Your Career Like A Business
- Video: Aligning behaviour with organisational expectations
- Материал для самостоятельного изучения: Ken Blanchard | Create A High-Performance, Values-Aligned Culture
- Материал для самостоятельного изучения: Stonewall | Role Models
- Материал для самостоятельного изучения: Women Rising | The Unseen Barriers
- Video: Week 2 Summary
Graded: Change for Change's Sake?
WEEK 3
Effective Time and Resource Management
In this week we will be looking at a range of time management techniques, and how they can be applied. This week will also share ideas about how to prioritize and delegate tasks, including delegating upwards.
13 videos, 10 readings expand
- Video: Week 3 Introduction
- Video: Interview with Mary Stiasny | Efficiency
- Video: Interview with Jan Cameron | Prioritisation
- Материал для самостоятельного изучения: Remote Working | A Mixed Blessing?
- Материал для самостоятельного изучения: How To Defeat Procrastination
- Материал для самостоятельного изучения: Urgent vs Important
- Материал для самостоятельного изучения: Murphy's Ten Laws of Time Management
- Материал для самостоятельного изучения: Managing Your Time Effectively
- Материал для самостоятельного изучения: MoSCoW Prioritisation
- Video: Boddy and Buchanan
- Материал для самостоятельного изучения: Building collaborative relationships in four directions
- Video: Case Study: Interview with Stephen Hobbs | Key Stakeholders
- Video: Interview with Mary Stiasny | Stakeholders
- Video: Interview with Claire Taylor | Stakeholders
- Video: Interview with Graham Chase | Stakeholders
- Video: Case Study: Interview with Michael Davis | Stakeholder Management
- Video: Stakeholder Management | Interview with Paul Taylor
- Video: Interview with Mary Stiasny | Delegation
- Video: Interview with Graham Chase | Delegation
- Материал для самостоятельного изучения: Successful Delegation
- Материал для самостоятельного изучения: Empowerment
- Вопрос для обсуждения: Experiences of Delegation
- Материал для самостоятельного изучения: Further Reading: Week 3
- Video: Week 3 Summary
Graded: Week 3 Quiz
WEEK 4
Networking
Week four will explore networking where you will have the opportunity to reflect on your personal brand, and how social networks can help in professional networking.
13 videos, 10 readings expand
- Video: Week 4 Introduction
- Video: Key Concept: Networking
- Video: Case Study: Interview with Valentina Lorenzon | Key Skills in Networking
- Video: Interview with Claire Taylor | Networking | Part 1
- Video: Interview with Claire Taylor | Networking | Part 2
- Video: Interview with Mary Stiasny | Networking
- Video: Networking | Interview with Andrew Harding
- Материал для самостоятельного изучения: Networking Planning and Preparations
- Материал для самостоятельного изучения: Networking Questions
- Материал для самостоятельного изучения: CMI Checklist | Networking
- Материал для самостоятельного изучения: 3 Ways to Give and Be Proactive At A Networking Event
- Материал для самостоятельного изучения: 6 Ways to Convince Your Boss That Business Travel Is Important
- Материал для самостоятельного изучения: Susan Cain | Networking for Introverts
- Материал для самостоятельного изучения: Learn To Love Networking
- Материал для самостоятельного изучения: Further Reading: Networking
- Video: Networking and social media
- Материал для самостоятельного изучения: How To Use Social Networking
- Материал для самостоятельного изучения: Personal Learning Networks | It's Who You Know
- Video: Key Concept: An Understanding of your Personal Brand
- Video: Case Study: An Understanding of your Personal Brand
- Video: Interview with Claire Taylor | Personal Brand
- Вопрос для обсуждения: Personal Brand
- Video: Case Study: Interview with Valentina Lorenzon | Personal Brand
- Video: Summary of Week 4 and the Course
Graded: The Importance of Delegation
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