Business English: Networking

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Business English: Networking

Coursera (CC)
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Description

When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you. During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a …

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When you enroll for courses through Coursera you get to choose for a paid plan or for a free plan

  • Free plan: No certicification and/or audit only. You will have access to all course materials except graded items.
  • Paid plan: Commit to earning a Certificate—it's a trusted, shareable way to showcase your new skills.

About this course: This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you. During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way. Course Learning Objectives • Determine whether the objectives of this Specialization align with your learning goals • Evaluate your current level of proficiency in business English communication • Present relevant information about yourself in a discussion forum • Develop your networking skills • Write short emails with appropriate formatting • Recognize and produce formal and informal language in emails • Develop vocabulary related to jobs and companies

Created by:  University of Washington
  • Taught by:  Daphne Mackey, Extension Lecturer, International & English Language Programs

    UW Educational Outreach
  • Taught by:  Richard Moore, Extension Lecturer, International & English Language Programs

    UW Educational Outreach
Basic Info Course 1 of 5 in the Business English Communication Skills Specialization Level Intermediate Language English, Subtitles: Mongolian, Chinese (Traditional) How To Pass Pass all graded assignments to complete the course. User Ratings 4.7 stars Average User Rating 4.7See what learners said Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

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University of Washington Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.

Syllabus


WEEK 1


Introduction to Business English Communication
In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.


10 videos, 6 readings, 4 practice quizzes expand


  1. Video: Video: Welcome to Business English
  2. Reading: READ FIRST
  3. Video: Video: Course Overview
  4. Video: Quiz Proficiency Video: Phone Conversation
  5. Practice Quiz: Proficiency Test
  6. Discussion Prompt: Discussion: Why Are You Studying Business Communication?
  7. Reading: Summary
  8. Video: Video: Introducing Yourself
  9. Video: Video: Keeping a Conversation Going
  10. Video: Video: Leaving a Conversation
  11. Video: Video: Real Language
  12. Practice Quiz: What is Appropriate in Business Settings?
  13. Discussion Prompt: Discussion: What’s the Custom in Your Country?
  14. Reading: Vocabulary List
  15. Reading: Summary
  16. Video: Video: Business Cards
  17. Practice Quiz: Business Card Quiz
  18. Discussion Prompt: Discussion: Business Cards in Your Country
  19. Video: Video: How to Create a Good Network
  20. Video: Video: Social Networking
  21. Practice Quiz: Social Networking Quiz
  22. Reading: Vocabulary List
  23. Reading: Summary

Graded: A Conversation

WEEK 2


Introductions
In Week 2, you’ll study vocabulary to describe your company (or any company - you don’t have to be working right now to take this course!).


7 videos, 7 readings, 5 practice quizzes expand


  1. Video: Video: Case Study Seattle
  2. Video: Video: Interview with David Blandford of Visit Seattle
  3. Video: Video: Seattle, A Business City
  4. Practice Quiz: 6 Things to Know About Seattle
  5. Practice Quiz: Vocabulary Check
  6. Discussion Prompt: Discussion: Where Do You Live and Why is it Good for Business?
  7. Reading: Vocabulary List
  8. Reading: Summary
  9. Video: Video: Describing Your Job
  10. Video: Video: Giving Some Details
  11. Practice Quiz: What Does This Job Do?
  12. Reading: Summary
  13. Video: Video: Describing a Company
  14. Video: Video: Company History
  15. Reading: The History of Starbucks
  16. Practice Quiz: The History of Starbucks
  17. Reading: Reading: The History of Amazon
  18. Reading: Vocabulary List
  19. Practice Quiz: The History of Amazon
  20. Reading: Summary

Graded: Persuade Me to Move
Graded: Describe Your Job
Graded: Promoting Your Company

WEEK 3


Emails
In week 3, we will introduce you to writing professional emails.


10 videos, 5 readings, 5 practice quizzes expand


  1. Video: Video: Email Guidelines
  2. Video: Video: Subject Lines
  3. Practice Quiz: Subject Lines Quiz
  4. Video: Video: Email Greetings
  5. Video: Video: Email Closings
  6. Reading: Summary
  7. Video: Video: Appropriate Tone in Email
  8. Video: Video: Formality Part 1
  9. Video: Video: Formality Part 2
  10. Practice Quiz: Formal or Informal?
  11. Video: Video: Directness
  12. Practice Quiz: Direct or Indirect?
  13. Reading: Vocabulary List
  14. Reading: Summary
  15. Video: Video: Writing Effective Opening and Closing Sentences in Email, Part 1
  16. Practice Quiz: Writing Effective Email Openings
  17. Video: Video: Writing Friendly Opening and Closing Sentences in Email, Part 2
  18. Practice Quiz: Writing Effective Email Closings Quiz
  19. Reading: Vocabulary List
  20. Reading: Summary

Graded: Email Greetings
Graded: Building the Right Email
Graded: Write an Email Based on a Scenario

WEEK 4


Meeting Arrangements on the Telephone
Week 4 is all about telephoning and making arrangements to meet.


3 videos, 6 readings expand


  1. Video: Video: Beginning and Ending a Telephone Call
  2. Reading: Vocabulary List
  3. Reading: Summary
  4. Video: Video: Telephoning Arrangements to Meet
  5. Reading: Vocabulary List
  6. Reading: Summary
  7. Video: Video: Leaving Messages
  8. Reading: Vocabulary List
  9. Reading: Summary

Graded: Making a Telephone Call
Graded: Arrangements to Meet
Graded: Leaving Messages

WEEK 5


Meeting Arrangements (Email)
In Week 5, we return to email to talk about arrangements, make changes, and update. This last week includes some practice with texting too.


3 videos, 6 readings, 2 practice quizzes expand


  1. Video: Video: Text Messages in Arranging to Meet Someone
  2. Practice Quiz: Text Messages
  3. Discussion Prompt: Discussion: Text Messaging
  4. Reading: Vocabulary List
  5. Reading: Summary
  6. Video: Video: Initiating and Responding to Meeting Announcements and Invitations
  7. Reading: Vocabulary List
  8. Reading: Summary
  9. Video: Video: Writing Follow-up and Thank You Emails
  10. Reading: Vocabulary List
  11. Reading: Summary
  12. Practice Quiz: Follow Up Email Quiz

Graded: Writing Invitation Emails, Part 1
Graded: Writing Invitation Emails Part 2 Updates
Graded: Writing a Follow-up Email
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