Recruiting, Interviewing and Selecting Employees

The everything you need to know before you say "you're hired" seminar.Learn everything you need to know about employee selection in this seminar! Making the wrong hiring decision means throwing away a substantial investment of time and money on recruitment, training and benefits. This fundamentals seminar is your ticket to make the right hiring decisions and contribute more to your company's bottom line.

Also Available as:

• Onsite

How You Will Benefit

• Improve your overall employee selection approach
• Attract talent through innovative employee recruitment sources
• Learn how to effectively use telephone screening and other methods to filter out the wrong applicants
• Practice interviewing techniques to refine and develop your skills as an interviewer—including how to open and close the meeting
• Understand how to ask the right questions to find out the information you need to know
• Avoid interview “traps”—EEO and affirmative action

What You Will Cover

Recruitment Challenges •Fluctuating Economy •Variable Skill Levels •Loyalty and Commitment •Outsourcing •Applicant Expectations

Recruitment Basics

•Factors to Consider •Proactive and Reactive Recruitment •Traditional and Creative Sources •Electronic Recruitment

Interview Preparation

•Job Descriptions •Applications and Résumés •Time and Place •Basic Questions •Stages of the Interview

Legal Factors

•Federal Legislation •Record Keeping and Retention Requirements •Questions to Avoid •Handle Discrimination Charges

Interview Questioning Techniques

•Competency •Open-Ended •Hypothetical •Probing •Close-Ended

Types of Employment Interviews

•Face-to-Face Exploratory •Telephone •Video •Human Resources •Departmental •Team

Interview Components

•Format •Active Listening •Body Language •Balance Asking Questions and Providing Information

Documentation

•Purpose and Uses •Objective Language •Job-Related Facts •Guidelines •Effective Notes

References and Background Checks

•Defamation of Character •Negligent Hiring and Retention •Reference Check Options •Releasing and Obtaining Reference Information •Background Checks: Compliance and Procedures

Selection

•Testing •Selection Guidelines

Extended Seminar Outline

Print this page Extended Seminar Outline Seminar #8266 Recruitment Challenges

• Understand the Impact of a Fluctuating Economy
• Learn How to Ensure Greater Internal Stability During a Fluctuating Economy
• Minimize the Imbalance Between Supply and Demand in Human Resources
• Ensure That There Are Enough Individuals with Adequate Skills and Knowledge to Perform Existing and Protected Jobs
• Foster Loyalty and Commitment: Know What Employees Want
• Understand Outsourcing and Its Impact on Employee Morale
• Know What Employees Expect from Employers

Recruitment Basics

• Know the Five Important Factors Critical Before Embarking on a Recruitment Campaign
• Understand the Benefits of Proactive vs. Reactive Recruitment
• Discuss Traditional vs. Creative Recruitment Sources
• Review the Benefits of the Internet in Recruitment and Records Retainment

Interview Preparation

• Understand Key Interview Preparatory Steps That Lay the Foundation for the Face-to-Face Interview
• Analyze Job Descriptions and Study Resumes and Applications
• Review the Stages of and Interview and Know What to Do Before, During and After the Interview

Legal Factors

• Identify Key Employment-Related Federal Legislation
• Clarify Record Keeping and Retention Requirements
• Specify Pre-employment Questions to Avoid
• Learn How to Handle Employment Discrimination Charges

Interview Questioning Techniques

• Distinguish Among Effective Employment Interview Questioning Techniques

Types of Employment Interviews

• Identify Three Types of Screening Interviews: Face-to-Face Exploratory, Telephone and Video
• Explore Three Types of Comprehensive Interviews: Human Resources, Departmental and Team
  

Interview Components

• Understand the Key Components of an Employee Interview: Setting a Format, Practicing Active Listening, Understanding the Role of Body Language, Balancing Asking Questions, and Providing Information

Documentation

• Identify the Four Key Elements of Employment Interview Documentation
• Adhere to Guidelines for Effective Documentation
  

References and Background Checks

• Define Defamation of Character
• Discuss Negligent Hiring and Retention
• Assess Reference Check Options
• Review Guidelines for Releasing and Sharing Information
• Identify Background Check Compliance and Procedures
  

Testing

• Review Testing as an Additional Component of the Hiring Process
• Weigh the Advantages and Disadvantages of Testing
• Follow Uniform Testing Guidelines
• Review Test Validation Requirements

Who Should Attend

Professionals with two years or less of experience in hiring, including newly hired HR professionals, HR practitioners who lack formal training, non-HR specialists who recruit, interview and/or hire as part of their jobs, and long-time HR practioners who want to reinforce or update their skills.