American Management Association: 177 products
Developing Your Collaborative Skills
Increase your success and improve your professional relationships. Strong collaboration skills result in successful problem solving, idea g…
ITIL® Service Capability: Service Offerings and Agreements
Learn your service capability within ITIL Service Offerings and Agreements. In this course, you will learn the practical aspects of the ITI…
ITIL® Service Lifecycle: Service Transition
Deliver your IT projects and services on time, and on budget.The moment your project and service go live is often the most important part o…
How to Turn Data into Compelling Visual Presentations
Visually and clearly present data and the message it represents.When you have important data to present to others—information that summariz…
ITIL® Service Capability: Release, Control, and Validation
Learn how to achieve operational excellence through ITIL Release, Control, and Validation processes, activities, and functions.In this cour…
Getting Results Without Authority
How do you influence people who don’t work for you to get the results you need? Whether you’re dealing with bosses, colleagues, staff membe…
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
How to manage more effectively in a constantly changing environment Learn to transform unproductive confusion and disorder into controllabl…
AMA’s Course on Mergers and Acquisitions
You’ll cover all the crucial elements that can make or break a merger or acquisition…“preview” the types of problems you’re likely to encou…
Create a Respectful Workplace: Improve Morale, Increase Productivity and Achieve Business Goals
Build and support a more positive and productive workplace climate. A workplace where employees treat one another with civility and respect…
The 8th Habit®: Unleashing the Greatness in Yourself and Others
How can you and everyone in your organization make the most of ALL your talents and skills?By FranklinCovey—available through AMA. The 7 Ha…
Best Practices for the Multi-Project Manager
Put the best concepts, tools and techniques available for multi-project management to work for you and your organization!Ace multiple-proje…
Improve Your Analytical Skills: Making Information Work for You
Quickly synthesize data, determine implications and make informed decisionsAre you flooded with information and new knowledge on a daily ba…
Communicating Up, Down and Across the Organization
Gain recognition, build stronger work relationships and deliver high-value results for yourself and your organization! Real leaders appreci…
ITIL® Service Lifecycle: Service Operation
Achieve reliable, quality delivery of IT Services.The design and delivery of technology is critical to the success of your IT department an…
Managing Today’s IT and Technical Professionals
Managing information technology professionals demands a whole new set of skills.How do you get people who typically work alone to function …