ITIL ® 4 Leader: Digital & IT Strategy (DITS) - Classroom (exam included)

ITIL® 4 Leader: Digital & IT Strategy (DITS) - Classroom (exam included)

The ITIL 4 Digital and IT Strategy course provides the essential tools to influence strategic business decisions, create digital strategies aligned with business objectives, navigate digital disruption, and adopt emerging practices to address evolving challenges.

Develop the expertise to drive strategic decision-making, manage digital disruption, evaluate risks, and implement effective solutions that enhance organizational value, foster innovation, and support sustainable growth.

What You’ll Learn

Discover how to create strategies that align with business goals, manage digital disruption, and identify key risks and opportunities. This course equips you with essential tools to enhance organizational value, foster innovation, and strengthen operational resilience. By mastering these skills, you’ll help your business stay relevant in the market, improve customer satisfaction, and maintain a competitive edge in today’s rapidly evolving digital landscape, ensuring long-term success and growth.

Key features

• Course and material in English 
• Intermediate level 
• 3-day (8 hours/day) accredited course with a certified trainer,
• 30 hours of recommended study time
• Working methods: Multimedia presentations, group exercises and discussion, practical workshops, case study
• Official ITIL 4 Digital and IT Strategy manual  
• Exam voucher valid for 1 year. Online exam can be scheduled anytime.
• ITIL 4 Digital and IT Strategy.  certificate of completion

Learning Objectives

Understand and learn how to: 

• Apply the ITIL guiding principles to digital and IT strategic decisions 
• Leverage strategy to respond effectively to digital disruption 
• Utilise Digital and IT Strategy concepts to co-create organisational value 
• Ensure organisational viability in digitally disrupted environments 
• Achieve market relevance and operational excellence through digital technology 
• Assess risks and opportunities 
• Define and advocate an effective digital and IT strategy 
• Implement DITS using practical steps and techniques

Who should attend?

This course is for IT leaders and aspiring leaders to help them build and implement effective IT and digital strategy to tackle digital disruption and drive success.

• IT and Business Leaders
• IT Service Managers
• Digital Transformation Leaders
• ITIL Practitioners
• Senior IT and Strategy Consultants

Course agenda

Effectively Navigate Digital Disruption

Learn how to assess emerging challenges, identify opportunities, and adapt strategies with the ITIL 4 Digital and IT Strategy course. Gain insights into the impact of digital transformation on industries and business models, enabling you to develop proactive strategies that align with organizational goals. This will empower you to make informed decisions, foster innovation, and implement resilient strategies to stay competitive in an evolving digital landscape.

Recognize Risks and Opportunities

Develop the skills to identify and evaluate risks and opportunities within digital and IT environments. Explore analytical tools to assess the impact of digital trends and technologies on business objectives, uncover potential obstacles, and pinpoint areas for growth. With this knowledge, you'll be equipped to mitigate risks, seize opportunities, and drive strategic innovation.

Execute Digital and IT Strategies

Gain practical knowledge on implementing digital and IT strategies effectively. This course covers proven methodologies for aligning strategy with business goals, fostering collaboration, and driving innovation. Learn actionable insights on managing change, overcoming challenges, and integrating digital technologies to execute strategies that deliver measurable results and support long-term business success.

PRE-REQUISITES:

To access ITIL® 4 Leader Digital & IT Strategy exam, students must:

• Have obtained ITIL® 4 Foundation certificate or ITIL® 4 Managing Professional Transition certificate
• Have attended an accredited training course
• Complete and receive a passing score on the 4 Case Study Assignments included in the course
• Have a minimum of three years of IT managerial experience

Exam details

Exams are taken online via remote proctor. You will be sent an email invitation approximately two weeks before course commencement to register on the Peoplecert portal. Once registered, you can book your online exam at a date and time. You are responsible for booking your exam.

The ITIL® 4 Digital & IT Strategy (DITS) exam format is as follows:

• Exam Type: Closed book, multiple-choice
• Number of Questions: 30
• Question Type: Scenario-based multiple-choice questions (MCQs)
• Passing Score: 21 out of 30 (70%)
• Duration: 60 minutes (75 minutes for non-native English speakers)
• Delivery Mode: Online or in-person (via accredited training organizations)

Licensing and accreditation ITIL®4 Leader is accredited by PeopleCert, based on partner agreements and meets accreditation requirements.

Equality policy

PeopleCert provides a Special Considerations Policy for exam accommodations. Candidates requiring accommodations should refer to the PeopleCert terms and policies at PeopleCert Special Considerations Policy.

FAQ

Why should you certify in ITIL 4 Digital and IT Strategy?

Certifying in ITIL 4 Digital and IT Strategy empowers you with the skills to align digital initiatives with business goals, effectively navigate disruption, and tackle risks, enhancing your ability to drive innovation, create organisational value, and lead strategic transformation. It not only advances your career but will also help you ensure that your business remains competitive and thrives in the ever-evolving digital landscape. 

It is one of the two certifications that forms the Strategic Leader designation, along with Direct, Plan & Improve. By obtaining this designation, you’ll demonstrate a strong understanding of how IT drives and shapes business strategy.

Does ITIL 4 Digital and IT Strategy expire?

Yes, you have to renew your certification within three years of the award date to remain current. There are multiple ways to recertify, more information regarding the options can be found on the PeopleCert website.