Certified KPI Professional - Toronto November 2017

Course Overview

Take your performance management skills to the next level with The KPI Institute education, research, publications, evaluation and certification programs.

KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects of working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

Learning objectives

• Differentiate between objectives, KPIs and initiatives; 
• Understand KPI selection in different contexts; 
• Apply best practice techniques to KPI selection; 
• Document KPIs in a standardized template; 
• Learn when and how to use benchmarking in target setting; 
• Optimize the KPI activation and data gathering process.

Who should attend

• Professionals interested in measuring performance 
• Top/middle/lower management professionals
• Performance measurement experts (Data Analyst, Strategy Manager, Performance Management Officer or PerformanceArchitect)

Topics:

• The world of KPIs 
• Understanding KPIs
• KPI typology
• KPI taxonomy
• KPI selection
• KPI alignment
• KPI documentation 
• Working with targets
• Working with targets
• Data visualization
• Review & evaluation test

Speaker/s

Adrian Brudan - General Manager, TKI EMEA

Adrian Brudan is the General Manager of The KPI Institute EMEA Region, a research institute specialized in business performance, which operates research programs in 12 practice domains ranging from strategy and KPIs to employee performance and from customer service to innovation performance. The KPI Institute is also considered today the global authority on Key Performance Indicators (KPIs) research and education.

Aurel Brudan - Founder & CEO, The KPI Institute

Aurel Brudan is the founder and CEO of The KPI Institute, the global authority on Key Performance Indicators research and education. Under his coordination the Institute research team documented over 7,000 KPI examples from 15 functional areas and 24 industries, reviewed 1,000+ performance reports from 125 countries and referenced 20,000+ resources, the result being www.smartKPIs.com, the premier destination for quality performance management and measurement resources. Other research programs resulted in the development of two maturity models for performance management and measurement, as well as the establishment of the KPI Management Framework to provide the theoretical base for the Certificate in Key Performance Indicators Management.

Special Offer

The certification process is finalized only when you complete all of the 3 stages of the learning experience.
Nonetheless, you will receive a:

• Certificate of Attendance(hard copy): after participating in the 3 days of on-site training course;
• Certificate of Completion(soft copy): after completing pre-course activities and passing the Certification Exam;
• Certified KPI Professional Diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.