Certified KPI Professional - Santiago September 2017

Course Overview

Take your performance management skills to the next level with The KPI Institute education, research, publications, evaluation and certification programs.

KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects of working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.

Learning objectives

• Differentiate between objectives, KPIs, and initiatives; 
• Understand KPI selection in different contexts; 
• Apply best practice techniques to KPI selection; 
• Document KPIs in a standardized template; 
• Learn when and how to use benchmarking in target setting; 
• Optimize the KPI activation and data gathering process.

Who should attend

• Professionals interested in measuring performance 
• Top/middle/lower management professionals
• Performance measurement experts (Data Analyst, Strategy Manager, Performance Management Officer or PerformanceArchitect)

Topics:

• The world of KPIs 
• Understanding KPIs
• KPI typology
• KPI taxonomy
• KPI selection
• KPI alignment
• KPI documentation 
• Working with targets
• Working with targets
• Data visualization
• Review & evaluation test

Speaker/s
Raluca Vintilă - Instructional Design, & E-Learning Coordinator

Raluca Vintilă is the Instructional Design & E-Learning Coordinator of The KPI Institute, a research institute specialized in business performance which operates research programs in 12 practice domains ranging from
strategy and KPIs to employee performance and from customer service to innovation performance.

Special Offer

The certification process is finalized only when you complete all of the 3 stages of the learning experience.
Nonetheless, you will receive a:

• Certificate of Attendance (hard copy): after participating in the 3 days of on-site training course;
• Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
• Certified KPI Professional Diploma (hard copy): after you have successfully completed all of the 3 stages of the learning experience.