Technical Monitoring in SAP Solution Manager 7.1

Goals

• Understand and use the Monitoring and Alerting Infrastructure (MAI) for monitoring the system landscape with SAP Solution Manager
• Setup and Configure the monitoring types System Monitoring, Connection Monitoring, End-user Experience Monitoring, BI- and PI Monitoring
• Use the features of the Technical Monitoring Work Center
• Use the Technical Reporting options (EWA, SL Reporting, Interactive Reporting)

Audience

• Solution Architects
• System Administrators
• Service and Support Consultants
• Technical Consultant

Prerequisites

• SM100 SAP Solution Manager Configuration for Operations

• None

Course based on software release

• SAP Solution Manager 7.1

Content

• Technical Monitoring in SAP Solution Manager 7.1 - Overview
• The Monitoring and Alerting Infrastructure (MAI)
• The Monitoring Templates
• Setup of System Monitoring
• Using the System Monitoring
• Configuring Work Mode Management and Notification Management
• Using the Alert Inbox
• Connection Monitoring
• End-user Experience Monitoring
• BI-Monitoring
• PI-Monitoring
• Technical Reporting (EarlyWatch Alerts, Service Level Reporting, Interactive Reporting)

Notes

• The course does not introduce SAP Solution Manager fundamentals.
• The course does not introduce the installation and setup process of Solution Manager Diagnostics
• To ensure the learning process and to pass the certification at the end of this course, it is recommended to deepen the knowledge in regards to the taught content through self-study, which should take place outside of the regular course hours

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