Seminar SAP Solution Manager

Goals

• Understand the basic functions of SAP Solution Manager
• Understand the possibilities of SAP Solution Manager for: 1. IT Operations (Application Lifecycle Management) 2. Implementation and Operations 3. SAP Testing Tools
• Description of the newly announced developments for SAP Solution Manger

Audience

• Manager SAP Customer Center of Expertise
• Consultants and employees Customer Center of Expertise
• Functional SAP Consultants
• Technical SAP Consultants & Technical Managers
• Functional and Technical Administrators

Course based on software release

• Enhancement Package 1 for SAP Solution Manager 7.0
• SAP Solution Manager 7.1

Content

• Are you familiar with the extended use cases of SAP Solution Manager? Do you already use scenarios for SAP Application Lifecycle Management?
• With SAP Solution Manager you have a complete toolset for the implementation, operations and continuous optimization of your SAP solution.
• SAP Solution Manager combinest tools, content and direct access to SAP applications which improves the quality of the solution and decreases the “total cost of implementation and total cost of operations” .
• SAP Solution Manager plays a central role in running the complete lifecycle of SAP systems and business processes. As part of SAP NetWeaver, SAP Solution Manager is included in the support contract, which means free to use for every SAP user.

Notes

• You will be introduced into:
• End to End Root Cause Analysis. How will monitoring make you more proactive and able to solve problems early enough, based on alerts?
• End to End Change Control Management. How will Change and Request Management give you better control on the changeprocess, segregation of duty for transports?
• End to End Business Process Integration and Automation Management. How can KPI’s help you monitoring End to End business processes and prevent problems based on alerts?
• End to End Technical Upgrade Management
• RunSAP methodology. How to improve your customer support organisation?
• Implementation and Operations introduces you into the ASAP methodology and implementationtools.
• SAP Testing Tools will be introduced to professionalize you test environment and accelerate your test performance.

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