SAP for Automotive: Dealer Business Management
- Product type
SAP for Automotive: Dealer Business Management
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Description
Goals
- • Handle typical business processes and selected system configurations in the areas: „New and used vehicle sales”, „Workshop planning and service fulfilment” , „Claim and warranty management” „Parts sales”, „Cash Desk” and „Customer management” on the basis of the SAP Automotive solution Dealer Business Management
Audience
- • Dealership employees and SAP Partner employees with functional and IT responsibility of the areas “Customer Management”, “Vehicle Sales and Administration”, “Vehicle Service” and “Parts Management”
Prerequisites
Essential- required Knowledge: • SCM600 (Business Processes in Sales Order Management) • Knowledge of logistics and procurement processes
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Goals
- • Handle typical business processes and selected system configurations in the areas: „New and used vehicle sales”, „Workshop planning and service fulfilment” , „Claim and warranty management” „Parts sales”, „Cash Desk” and „Customer management” on the basis of the SAP Automotive solution Dealer Business Management
Audience
- • Dealership employees and SAP Partner employees with functional and IT responsibility of the areas “Customer Management”, “Vehicle Sales and Administration”, “Vehicle Service” and “Parts Management”
Prerequisites
Essential- required Knowledge: • SCM600 (Business Processes in Sales Order Management) • Knowledge of logistics and procurement processes
- • Basic knowledge of automotive retail and respective practical
Course based on software release
- DBM 7.0
Content
- • Customer Management • Vehicle Sales and Administration • Vehicle Service and Appointment scheduling • Claim and Warranty Management • Parts Sales and Cash Desk
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