SAP Certified Support Associate - Incident Management with SAP BusinessObjects

Booking Code

• C_BOSUP_90 The certification test "SAP Certified Support Associate - Incident Management with SAP BusinessObjects" verifies proven skills and fundamental knowledge in the area of the support role fulfillment. It proves that the candidate has a good overall understanding within this support consultant profile, and can apply this knowledge practically in the handling of client messages under guidance of an experienced support consultant. This certificate is recommended as an entry-level qualification to allow support staff to get acquainted with the requirements to handle client messages for first line support providers.

Notes

• Please note, that besides the recommended education courses also practical job experience will be required and tested.
• You are not allowed to use any reference materials during the certification test (no access to online documentation or to any SAP system).
• The Learning Map is accessible with an S-user id in the Channel Partner Portal: channel.sap.com.
• • Within the Channel Partner Portal choose SAP BusinessObjects under “Education”.
  • From the left hand menu use the link “Support Consultants” under “Role-Based Trainnig” to access the Learning Map for “Support Consultant: Message Processor” in the section “Support Role Learning Plans”.

• 80

Duration

• 180

• View Certification C_BOSUP_90 Sample Question