CRM Middleware
- Product type
CRM Middleware
Provider rating:
Description
Goals
- Explain the internal data processing of the CRM Middleware
- Set up and monitor the connection between SAP CRM and SAP ERP
- Monitor the flow of data within the CRM Middleware
Audience
- Customers, consultants, administrators and project team members who are responsible for setting up, configuring and monitoring the CRM Middleware
Prerequisites
Essential- * Essential
- SAPCRM Overview of the SAP CRM solution
- Basic knowledge of SAP Technology (SAP Netweaver)# * Recommended
- CR100 CRM Customizing Fundamentals
Course based on software release
- SAP CRM 7.0 EHP2
- SAP ERP Central Component 6.0 EHP6
Content
- Introduction to the CRM architecture and CRM Middleware
- Connecting an SAP back-end sy…
Frequently asked questions
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Goals
- Explain the internal data processing of the CRM Middleware
- Set up and monitor the connection between SAP CRM and SAP ERP
- Monitor the flow of data within the CRM Middleware
Audience
- Customers, consultants, administrators and project team members who are responsible for setting up, configuring and monitoring the CRM Middleware
Prerequisites
Essential- * Essential
- SAPCRM Overview of the SAP CRM solution
- Basic knowledge of SAP Technology (SAP Netweaver)# * Recommended
- CR100 CRM Customizing Fundamentals
Course based on software release
- SAP CRM 7.0 EHP2
- SAP ERP Central Component 6.0 EHP6
Content
- Introduction to the CRM architecture and CRM Middleware
- Connecting an SAP back-end system to an SAP CRM system: - CRM Middleware / Administration Console - Messaging BDoc - Initial load / delta load / request load - Data flow, configuration and monitoring
- Connecting an external system using the XIF adapter
- Business Warehouse adapter
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