Change Control Management

Goals

• Understand the value of E2E Change Control Management.
• Describe the concept and methods of E2E Change Control Management.
• Leverage the SAP Solution Manager as an application platform for E2E Change Control Management.

Audience

• Change Managers Responsible for documentation, approval and change processes
• System Landscape Architects: Responsible for the design of the transport landscape topology
• System Administrators: Responsible for executing transports
• Development Managers: Responsible for performing development changes
• Test and QA Managers: Responsible for software quality and testing
• Module Responsibles / Application Manager: Responsible for approving and performing changes in an application module
• Support Manager and members of the customer’s SAP competence center (CCC): Responsibles for Maintainance Management, Reporting and Diagnostics capabilities
• Partners and System Integrators

Prerequisites

• Fundamentals of SAP Software Change Management
• Basic Knowledge of the SAP Solution Manager
• Course E2E Solution Support, Level 1 (E2E040)

Course based on software release

• SAP Solution Manager 7.1

Content

• Solution Documentation:
• • Introduction of System/Solution and Business Process Documentation in SAP Solution Manager
• Change and Transport System:
• • SAP NetWeaver development environments
  • Transport of Non-ABAP objects via Enhanced Change and Transport System
• Reporting and Analysis Tools/CTS Analytics
• • CDMC CTS Analysis for Risk Mitigation of transporting of new custom code before golive
  • Impact analysis with the business process change analyzer → Reporting on current system configuration
  • Configuration validation to compare multiple systems → Usage of Transport Execution Analysis Self Service
  • Control Dashboard to control recent changes
• Software Change Strategies:
• • SAP best practises for transport landscape topologies and release strategies
• Transport Management with SAP Solution Manager:
• • Project usage in SAP Solution Manager for Transports
  • Cross System Object Locking functionality
  • Retrofit
• Quality Gate Management:
• • Administration and grouping of transport requests into logical units
  • Controlling the quality of an implementation project at certain quality gates.
• Change Request Management:
• • Approval process including demand consolidation, priorization, categorization and scheduling of changes
  • Tool based workflow for the execution of change requests from development to production
  • Test Workbench Integration
  • Maintenance Management
  • Support packages and enhancement packages
  • usage cases of Maintenance Optimizer and System Recommendations in SAP Solution Manager

Notes

• The course provides an overview of the concept of E2E Change Control Management
• It shows how the SAP Solution Manager can be leveraged as an application management platform for E2E Change Control

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