Sales Management Skills

Appointments. Deadlines. Quotas. Closing. Repeat this over and over about 50 times and you have a pretty good idea of what it is like to be in sales. Repeat it 50 times for every member of a sales team, and now you know what it is like to be a sales manager. A sales manager is in charge of keeping a whole group of sales reps on track, on schedule and motivated to get back in the game day after day, no matter what the market conditions may be. A sales manager has to be part baby-sitter, part traffic-cop, part cheerleader and part sales guru. It helps if you have good communication skills and a thorough knowledge of human behavior patterns.

In our one-day Sales Management Skills seminar, we take you through a highly interactive training program that can help you develop all of these skills, and even a few more. The name of the game is connecting with people and motivating them to succeed. We use a combination of role-plays, small group activities, and videotaped practice sessions to provide you with opportunities to apply your new skills in real time so that you will have confidence back on the job. You will be a more effective manager and your team will become more productive where it really counts: greater productivity and higher profits.

Seminar Objectives:

Participants in the Sales Management Skills training seminar will learn to:

• Enhance communication by understanding what people are rally saying and why
• Deal with conflict with employees and other difficult situations
• Make use of active listening skills in order to collect important information
• Manage meetings for all types of groups and situations
• Make use of ideas submitted by team members without offending others
• Develop a system for giving and receiving important feedback in order to improve productivity and strengthen team identify
• Shift emphasis off of individual success and on to achieving common goals
• Define and set up a method to track your team’s assignments and activities